Joomla Extension AS ArtSlider - Item Support

Hello,

I downloaded the Joomla! 3 Bootstrapped Template - 002040. I want to use this for a new website (joomla 3.3.6) but the artslider seems to be incompatible or not working correctly.

If i use category from K2 articles showing only the loading circle.
If i use category from Joomla articles showing only the ratio buttons.

I have downloaded and replace "_item.php" but i have the same problem.
How i can fixit?

Thanks
Hello FBAKIRT,
We need an access to your Joomla admin panel for checking this issue, the access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
I have deposited the login-data.

Thanks
Hello FBAKIRT,
We checked your site, it is not a problem with slider, in the slider caption (article intro text), you have some special characters which are not supported, you have to use text only, do not copy it from documents like Microsoft Word.

Regards, AS Team.
Item Name:
AS ArtSlider
Author:
Downloads:
32014
Created:
2013-01-31
Updated:
2014-09-25
Item Version:
1.1.0
$12.00
Regular License
This item may be used for a single domain only.
$29.00
Extended License

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