Joomla Extension AS Menu - Item Support

Hello!

I have purchaiched AS Menu with regular licence, but it doesn't work. First there was a problem with free version of AS Menu: it didn't show up in mobile device. So I bought regular licence version and installed it to webpage. The problem was still there. I removed both versions and tried to install payed version again, but it does not show up in module manager at all, althought installer says that istallation is ok.

What might be wrong?
Hello MARIKOKKONEN,
What is your site url please? Have you installed it using quick-start installation package?

Regards, AS Team.
Url is www.toimistopiika.fi. I have loaded AS Menu first in to my computer, then tried to install the zip-file in Extension manager > Upload & Install Joomla Extension. I was told, file was installed, but it didn*t show up in Module manager.

After trying this I tried to install the extracted file by ftp to public_html/temp, but did not manage either that way.
Hello MARIKOKKONEN,
The best way is to install the template oo2o44 using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info:
http://www.astemplates.com/joomla-template-documentation/157-002044

Regards, AS Team.
Item Name:
AS Menu
Author:
Downloads:
36748
Created:
2013-02-23
Updated:
2015-03-10
Item Version:
2.0.0
$12.00
Regular License
This item may be used for a single domain only.
$23.00
Extended License

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