Joomla! Template 002036 - Item Support

Please check the following page, it should help you to make your website multilingual:

Regards, AS Team.
Hello AS Team, thank you for interesting matrials, however I've already took all the recommended steps and the issue remains. It looks like the splash page in the '2036 tempalte' needs the default Joomla Home page (All Languages) in the default main menu. And my question is how to handle this in multilingual environment and to remain the Spalsh Page? Regards
Can you please provide us with an access to your Joomla admin panel for checking this issue? The info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
Hello AS Team, just bought 002036 Template and i am having trouble with the links.I am trying to make a link from my Portfolio page ( article) so that i can open another page(article) and i always end up opening index page.I have tried so many time the result is the same. Help please.

What is your site url please, we will check it and let you know.

Regards, AS Team.
Hello AS Team my site is
Try to make a menu item for the article.

Regards, AS Team.
Hello AS Team
There is no problems with menu item for the article,its only when i creat a link from one article to another.
Good morning,
I have intalled the template as002036 first manually and then using Quickstart package, but the Splash page doesn't seem to be working, is it because I've choosen multilingual option in order to have a multilingual web site? How can I have the Splash page working on my multilingual web site?
Hello SILVIA72,
What is your site url please? Probably we will need an access to your Joomla admin panel for checking this issue. The info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
Good morning!
I've put my details on my Purchased items sectionas you asked.
I've disabled System - Language Filter and the Splash page came up.
I've tried by duplicating the template and assigning different menus to different template bus still when multilingula is on Splash page goes off.
Thanks for your support
Regards, Silvia
Hello SILVIA72,
In the template's index.php file please find the following line (line 74)

<?php if($menu_active == $menu->getDefault() && $splash_page): ?>

and replace it with the following:

<?php if(($menu_active == $menu->getDefault() || $menu_id == 145 || $menu_id == 146) && $splash_page): ?>

Where menu id 145 is your English home page and 146 Italian home page.

Regards, AS Team.
Goog morning!
It works! Many thanks for your support!

Best Regards, Silvia

How can I get the Social Media buttons to show and work the same as in the demo? I have installed all demo content, but I have no Find Us module.

Hello WASSIE007,
If you installed this template using quick-start installation package your site should look exact like our demo preview. Can you please let us know your site url?

Regards, AS Team.

the url is:

Hello WASSIE007,
Probably you have deleted it in your Joomla admin panel. It should be in position 30, here you can find some more info about this extension:

Regards, AS Team.
Hi I purchased the premium version and installed a while ago. I updated Joomla 3.4.0 or 3.4.1 the artslider does not work. The loading wheel like thing is there permanently.
This is a known issue, recently we released a patch for fixing this problem, please download it from here:
Unzip the package and upload the _item.php file in 'modules/mod_as_artslider/tmpl' folder on your server.

Regards, AS Team.

I bought a template, with regular licence. Is it possible upgrade to extended licence?

Thank you,
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