Joomla! Template 002037 - Item Support

Hello MIXOLOGY,
Have you installed dutch support package in your Joomla admin panel?

Regards, AS Team.
Yes. I installed several times through the file named as002037_quickstart. The problem is that I kept getting an error message 500. And in addition to the server warns me that the file is not writable, so there is a problem with a file called configuration.php.
Hello LAWMYCOM,
There are some problems with your server configuration, the problem is not related to the template on Joomla, please make sure you have full permissions, we think you have contact your hosting provider in case to resolve the problem.

Regards, AS Team.
Hello,

Having bought the Joomla Template 002037, I have tried for several hours without success to install. I have managed to upload the premium zip folder and quickstart. However, images.zip and psp.zip will not upload. I kept getting error messages including "can't find Joomla XML set-up file".

Installing by either Option #1 or Option #2 has been a nightmare, and cost me tremendous amount of time without success.

In order not to discourage visitors, I have set the site (www.tindarin.com) to site down for maintenance.

Would appreciate your expedient assistance.

Cheers.
Hello TINDA007,
Have you unzipped the quick-start package on your server before installation? Please read the template documentation for more info:

http://www.astemplates.com/howto/125

Regards, AS Team.
Installed Dutch language package and problem solved :)

thanks !
Hello,

Yes I did indeed upload the as002037_quickstart.zip file and unzipped the zip directly on the server before progressing with the installation. I used two screens and so I had one screen display the various steps prescribed in http://www.astemplates.com/howto/125 and was unsuccessful in several do-redo attempts. I tried both ways without success. Could you help with any other recommendations?

Cheers
Hello TINDA007,
Can you please provide us with an access to your joomla admin panel? We have to check this issue.

Regards, AS Team.
Hello TINDA007,
Please provide us with an access to your server via cPanel or FTP.

Regards, AS Team.
Comment in status pending...

It will be published after it has been approved by the Website Administrator.
Hello,

Access to server is via:

I would check right away and send you the information.

Regards.

Michael

Hello TINDA007,
What Joomla version are you installing? We deleted all joomla content from your server, uploaded Joomla 3 quick-start installation package and receiving the following message:
Your host needs to use PHP 5.3.1 or higher to run this version of Joomla!

Please update your PHP version or should be installed Joomla 2.5

Regards, AS Team.
Comment in status pending...

It will be published after it has been approved by the Website Administrator.
Hello,

I have elected PHP 5.5(RC1) so I trust this should work, then.

Please check to proceed with assistance.

Thanks.
Hello TINDA007,
The installation is stuck, can you please move the PHP version to 5.3.1.

Regards, AS Team.
Hello,
I had hoped that by setting PHP above 5.3.1 as you'd requested would have solved the problem. Unfortunately, due to the response time I have lost productive days trying to get the template operational. I have reset the PHP to PHP 5.4. This is because there is no exact setting to PHP 5.3.1. The next higher to PHP 5.3.1 is PHP 5.4. Hopefully this should work. Otherwise, when you access the CP, you may click on the PHP Setting.

Thanks for the support and I look forward to reviving the excitement I had about my first try of your product.

Cheers.
Hello,

I don't know the time difference between us, as sdemonstrated by the response time. I live in Germany. Could you possibly let know from which geographic location you operate so that I can factor in the time difference in other to be avail myself to check and respond to any query you might have.

Thanks
Hello TINDA007,
Our time zone is GMT -5 (Eastern Time). Your site is working just fine now.

Regards, AS Team.
Hello,

Thanks very much for sorting out the template issue. Much appreciated. I have check it and it's superb.

I plan to buy of your templates after I have customised the site.

Regards
Hello,

Could you possible advice me on what logo size to consider to customise the template. I tried to change the logo but the various sizes I tried are out of proportion. I would appreciate your advice on suitable size.

Cheers
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Item Name:
002037
Author:
Downloads:
8143
Created:
2012-04-23
Updated:
2016-03-17
Item Version:
3.2.0
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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