Joomla! Template 002050 - Item Support

Thanks for your advice!

I'm trying to follow your instructions but they're just not working. My screen looks nothing like the instructions and I dont know how to get there. When I put in http://www.mysite.com/joomla/index.php which is www.kidshubtc.com.au it comes up with an error :

An error has occurred.
The requested page cannot be found.

If difficulties persist, please contact the System Administrator of this site and report the error below.

#404 Category not found

I'm trying to upload it in the usual way through extension manager, but nothing happens once it says its complete. it doesnt show up in my extension options...........
Hello ITSALLSORTED,
You can't upload quick-start in the usual way through extension manager.
It should be installed like regular Joomla installation. PLease see the following page for more info:

http://www.astemplates.com/joomla-template-documentation/183-002050

Regards, AS Team.
what version of joomla? 2.5 or 3.0?
Hello VANGOR3020,
Joomla 3.

Regards, AS Team.
Having an issue getting the Google Map to display on a contact page (http://dev.wisconsinforestry.org/council/contact-us/1-scott-huelsman). I have the Google plugin installed but nothing shows up. Are there any specific instructions I can follow to ensure that I have everything configured correctly? Alternatively, is there a way to simply turn off the map within the contact form?
Hello SENYORS,
Sorry, but we don't see the map on the page. Our suggestion is install the template using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy to make any changes, please see the following page for more info:

http://www.astemplates.com/joomla-template-documentation/183-002050

Regards, AS Team.
I'm having an issue seeing sub-sub-menu items in IE8. In everything else, I can run my cursor over a main menu item, run my cursor over a submenu item that appears and see additional menu items appear to the right. In IE8, however, the third level of navigation doesn't appear; I can only see main menu and sub-menu navigation items. Does the third level of navigation not work in IE8?

Note that I see the same problem on your example site at http://www.astemplates.com/itempreview/183. I can run my cursor over "Features" and then "Color Styles" but I don't get any menu options associated with "Color Styles" (as I do get with all other browsers). Again, it seems to be a problem with IE8.
Hello SENYORS,
The template and menu is based on HTML5 elements, unfortunately IE8 doesn't support this technology.

Regards, AS Team.
I have another apparent IE8 issue. On each page, the background color extends vertically down the entire height of the browser. In other browsers, the background color only extends down to just past the main menu, at which point the background color becomes gray (displaying the breadcrumbs and then page content). In IE8, however, the background color extends to the very bottom of my browser, and I have to scroll upward in order to see my content.

As with my previous comment, this behavior appears on your example site as well (http://www.astemplates.com/itempreview/183), so it really seems like an IE8 issue. Note that my primary customer base for the site I'm using your template at (http://dev.wisconsinforestry.org) still uses IE8, so it's imperative that I get these IE8 issues resolved.
Hello SENYORS,
We checked your site on all browsers and not see any problems, can you please provide us with screenshots of the problem? Thank You.

Regards, AS Team.
Sorry, I've been working with IE10 in compatibility mode (see the screenshot at http://dev.wisconsinforestry.org/images/IE8Issue.jpg). I checked the site on another computer using IE8 directly and it did NOT display like my screenshot. So, apparently, the problem only manifests itself when viewed in compatibility mode.

However, my sub-menu issue remains in IE8; I can select a primary navigation menu item and I can select any of the secondary navigation menu items that appear below, but I none of the tertiary navigation menu items appear (such as Initiatives / Statewide Forest Plan / Overview at http://dev.wisconsinforestry.org). Again, it works in all other modern browsers, but it doesn't work in IE8.

I do recognize that IE8 doesn't display HTML5 very well (essentially, it doesn't work at all). However, I have worked with other HTML5 templates (such as Bootstrap) that, with some special "shiv" files CAN get HTML5 to work. Has this been looked into, or should I just give up on IE8 (which may mean abandoning your entire template, as we still have a substantial number of customers who use IE8)?
Hello SENYORS,
We made some changes, now the 3rd level menu items in IE8 will be shown with accordion effect. You have to update all files accordingly to our news page:
http://www.astemplates.com/joomla-template-news/183-002050

Regards, AS Team.
AS Team,

First, kudos to you folks for helping with my request and supporting your product! I do a fair amount of Joomla development, and your willingness to help and support will definitely bring me back when I have future Joomla template needs. I applaud your effort!

I downloaded your changes and installed them (again, the site is located at http://dev.wisconsinforestry.org and is running version 3.2). The IE8 issue does indeed appear to be fixed. Unfortunately, I also tested the changes in IE9 and the tertiary menus do not display. Actually, I suspect they're there but "underneath" the secondary navigation. Ironically, the tertiary navigation appears in IE9 if I jump into compatibility mode, just as it works now in IE8 (accordion style).

Sorry for all the trouble. You folks probably hate IE at this point.
Hello SENYORS,
In the template index.php file please find the following code (it should be on line 71):

[if lte IE 8]

and replace it with the following:

[if lte IE 9]

Regards, AS Team.
Hello , when I have installed the template and activate my menus, I see over the menus next text: < class="moduletable ">
¿How can I hide it?

Regards.
Hello MIKIGLESIAS,
What Joomla version do you have? This template is based on bootstrap framework and works with joomla 3+ only, please see the item details page for more info:
http://www.astemplates.com/joomla-template-details/183-002050

Regards, AS Team.
Hello AS Team,

we buying this template. The installation is easy, but my question is, is it possible to changed the color in another version as, the installed colors, red, teak, orange, silver and cherry.
Maybe in White or in another. I changed the, png.picture in the styles folder , but it does not work.
What is the problem?

Thx

Regards
Hello PICCOLINO78,
Yes, you can do it easy with a minimum knowledge in css by replacing the existing colors with yours.

Regards, AS Team.
Hello AS Team,
I installed this template on my local machine. At your demosite (http://www.astemplates.com/itempreview/183) the menu buttons on as-position-1 has different horizontal sizes according the length of the menu text. In my installation all menu buttons have the same size. How can I change it to different sizes according the length of the menu text?

Thx

Regards
Hello JAZZ100,
Have you installed this template using quick-start installation package? Unfortunately we can't help you in this case, because you installed the template on your localhost, we have to see this issue.

Regards, AS Team.
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Item Name:
002050
Author:
Downloads:
4481
Created:
2013-05-09
Updated:
2016-07-26
Item Version:
2.0.0
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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