Joomla! Template 002058 - Item Support

All sorted. regarding the data base problem. Thanks
Hello,

your demo installation looks different in Firefox and Internet Explorer (8).
In Firefox it looks fine but in Internet Explorer it is smaller.
The width of the main frame between the left side of the logo and the rigtht side of the social icons is smaller. And so the icons will not be in one line.
Another problems is that the rounded social icons will be a square in IE.

Another problem is when I click the "read more" button of "Solutions" box (as-position 6) the site will be reloaded without scrolling down to the corresponding article content.

Regards,
Hello NEUMEDIA,
This template is based on HTML5 elements which not supported in IE8 and less.
If you don't want to see the slider and featured articles in position 6 you have to create a menu item and point it to your article.

Regards, AS Team.
In Google Chrome 35 it looks fine but the onle fault is that the logo is smaller then in Firefox.
Hello NEUMEDIA,
What is your site url please and what dimensions of your logo?

Regards, AS Team.
Hello the size is 350x144px and i dont want to place the url here.
Hello NEUMEDIA,
The site url please put in the special info area under your Author Club tab of your AS account.

Regards, AS Team.
Hello NEUMEDIA,
Try please to change the logo bootstrap columns size under the template logo configuration parameters tab from 3 to 4.

Regards, AS Team.
Now the logo size willl bee fine but now the menu and the content move down.
Hello NEUMEDIA,
Sorry, forgot to say that you have to change your menu bootstrap size, you can do it in Module Manager panel -> Main Menu -> Advanced Options -> Bootstrap Size, please change it to 8.


Regards, AS Team.
Thank you. Now it works fine.
You wrote in the news:
___
Released an updated for the AS 002058 premium template, version 1.3.1

Fixed an issue with 404 error for the tmpl.modules.css file.
Updated files:

templateDetails.xml
index.php
___

What should i do now. Download the complete package, search for these files and replace them?
Hello NEUMEDIA,
Yes, these files you can find in the template's folder.

Regards, AS Team.
Hi,

I bought this template this morning, but when installed is not showing 100% of the contents of the demo, only about half of the working website is shown (no slides, only some pictures, boxes at the middle are missing). I am new to Joomla so this represents a big problem for me as I don´t have the expertise to convert this website similar to the one shown, please advise of any settings I can apply to have it as needed. Many Thanks.
Hello CROQUISPLUS,
In case to have your site exact like our demo preview you have to install it using quick-start installation package, the package should be installed like regular Joomla package, please see the template documentation for more info:
http://www.astemplates.com/joomla-template-documentation/209-002058

Regards, AS Team.
That is exactly how we installed it, using the Quick-Start installation and installed the sample package, however the demo is missing vital features such as the slider, boxes at the middle and the things that are present are not in the same position as the demo. We needed it to look exactly as the demo (as sold on the website) so we could only change colour, text, images, etc. Please advise as it looks incomplete. Thanks.
Hello CROQUISPLUS,
We think you have missed sample data in the final step, please be sure you sure you choose 'sample data 002058 template' option.

Regards, AS Team.
Please read again my previous post and I have not missed anything:

"That is exactly how we installed it, using the Quick-Start installation and installed the sample package, however the demo is missing vital features such as the slider, boxes at the middle and the things that are present are not in the same position as the demo. We needed it to look exactly as the demo (as sold on the website) so we could only change colour, text, images, etc. Please advise as it looks incomplete. Thanks."

I think we are going round in circles here, my question is if there are any settings to apply to ensure we obtain a full working demo package as advertised on the template listing. Awaiting for your response. Thanks.
Hello CROQUISPLUS,
Just checked the quick-start package, it works just fine. Please re-upload it on your server and then provided us with an access to your server for checking this issue. The info please put in the special info area under your purchased items section of your AS account.

Regards, AS Team.
Hello AS-templates team,

I got one problem with the main menu dropdowns when I go over the header menu point the dropdown appears but when I go down over the menu points it disappears from time to time and sometimes it is really hard to click a downdropping menu point as it always disappears when trying to do so.

I checked your demo and it seems to be better there but I'm not sure. How is this problem produced can you reproduce it? Problem is there with chrome and firefox.

best regards, Chris
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Item Name:
002058
Author:
Downloads:
10207
Sales:
1533
Created:
2013-10-25
Updated:
2023-03-28
Item Version:
4.0.0
Supported Joomla:
Joomla 5 Product
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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