Joomla! Template 002055 - Item Support

Hi
I purchased the Regular License. Setup is now complete.
However, does not appear Slider when I click the "Smart Ideas""Analytics""Management".
Please let me know how to fix this.
Thank you.
Hello LOOPING333,
We are sorry, your license for our free support is expired, you can extend it from your AS account.

Regards, AS Team.
Hi,

I am a good customer, I buy more than 10 templates, 2 I still ongoing, I think you would help me just one question, I do not understand ..?

it's okay I'll manage alone.

bye
Hi,

How do I change the header colour and text colour in the AS slider?

I also want a full image as the header. How can I align this correctly?
http://paris-expat.com/joom/index.php

Is there a way I can change the grey background of the site to a solid colour?

Thanks for your help.
Hello ISABELLEKING963,
The slider colors you can change using the extension Basic Option parameters: http://www.astemplates.com/joomla-template-documentation/210-116-template-modules-configuration#asartslider

Sorry, not quite understand your question regarding full images, your slider looks exact like on our demo preview.

The color can be changed by editing css files only, you can easy determinate the file which should be changed and the css class by installing and using Mozilla Fireblug plugin: https://getfirebug.com/

More info you can find here:
http://blog.astemplates.com/firebug-tutorial/#more-402

Regards, AS Team.
Hi,

How can I change the width of the spacing in the asmenu? I want to add another menu item but it doesn't fit into the current layout and drops down a line. I can add this if I reduce the spacing between menu items. I have looked at the documentation for Asmenu however it doesn't explain how to do this. I have also looked at the asmenu.css file and cannot see where this can be changed.

Thanks
Hello ISABELLEKING963,
We are sorry, our support is not available for your subscription as indicated here: http://www.astemplates.com/templates-club-1.
You might want to upgrade your membership to get our competently free support.

Regards, AS Team.
hi i have this template but when i made an update to joomla from 3.38 to 3.5 when i click on logo it doesn't show the start page why?
Hello ALTANOP,
We are sorry, we do not see any purchased items under your account, our support is available for premium version only.

Regards, AS Team.
Hi, We are using ASTemplate AS 002055 with Joomla version 3.4.8 and there is a special bug in your template. Could you help us with the following problem? It happens on this page: http://boei-limburg.nl/organisatie/team-boei-limburg This page is an overview of team members (articles) with a readmore tag directly after an heading tag H2 (this is the content of our H2 tag: Psycholoog NIP, GZ-psycholoog/orthopedagoog-generalist, Gezinscoach/Jeugdhulpverlener etc.). These are functions of our team members. But when we have two team members with exactly the same function (H2) it changes the title/name of one of the two articles. So when Karin and Jos are both 'Psycholoog NIP' it changes the name of Jos Extra to Karin de Jonge. It does not happen with another template. Could you help us with this problem? Maybe we can make it more clear with some screenshots?
Hello RARIGTERING,
We are sorry, we do not see this item under your AS account, our support is available for premium version only.

Regards, AS Team.
We have bought a regular license for 002055, but we're using the free edition of the template. Is it possible to receive support on this free version so we don't have to install the paid version (and so overwrite te existing template)?

This is the problem:
"Hi, We are using ASTemplate AS 002055 with Joomla version 3.4.8 and there is a special bug in your template. Could you help us with the following problem? It happens on this page: http://boei-limburg.nl/organisatie/team-boei-limburg This page is an overview of team members (articles) with a readmore tag directly after an heading tag H2 (this is the content of our H2 tag: Psycholoog NIP, GZ-psycholoog/orthopedagoog-generalist, Gezinscoach/Jeugdhulpverlener etc.). These are functions of our team members. But when we have two team members with exactly the same function (H2) it changes the title/name of one of the two articles. So when Karin and Jos are both 'Psycholoog NIP' it changes the name of Jos Extra to Karin de Jonge. It does not happen with another template. Could you help us with this problem? Maybe we can make it more clear with some screenshots? "
Hello RARIGTERING,
Yes, please provide us with screenshots, the screenshots you can upload on your server and let us know urls.

Regards, AS Team.
Hi,

This is how it should be (so a unique article title and the same description between heading tags)
http://boei-limburg.nl/boei-screen1.png

This is what happens in the frontend when there is a same description in heading tags:
http://boei-limburg.nl/boei-screen2.png
Hello RARIGTERING,
Can you please let us know the category name where we can see these articles and article IDs?
Also please provide us with an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
See our Special Info under our Purchased Items!
Hello RARIGTERING,
We checked the page source code and articles, we do not see any H2 tag in your articles, here is a code example:

<div class="item item__blog leading-2">
<div class="item_img img-intro img-intro__left">
<img alt="" src="/images/teamfotos/Cindy.jpg">
</div>
<div class="item_header">
<p class="item_title">
<a href="/organisatie/team-boei-limburg/141-cindy-visser"> Cindy Visser</a>
</p>
</div>
<div class="item_introtext">
<h4>Gezinscoach1</h4>
<div class="fastsocialshare_container">
<div class="fastsocialshare-share-fbl">
<div class="fastsocialshare-share-tw">
<script>
<div class="fastsocialshare-share-gone">
<div class="fastsocialshare-share-lin">
<div class="fastsocialshare_clearer"></div>
</div>
</div>
<a class="btn btn-info" href="/organisatie/team-boei-limburg/141-cindy-visser"> Lees Meer </a>
</div>>

Also we do not see any problems with your articles, probably you have to clear your browser cache?

Regards, AS Team.
If you change <h4>Gezinscoach1</h4> to <h4>Gezinscoach</h4> in Joomla backend you will see what happens with the name Cindy Visser. (changes in Bonnie)
Hello RARIGTERING,
It is not a problem with template, we checked the page with default joomla templates beez3 and protostar, the same problem with both templates, try to disable the fast social container and check.

Regards, AS Team.
Hi AS team,
I Couldn't install the extensions :
com_acymailing_starter_4.0.1_2013-01-15.zip
com_phocagallery_v4.0.2.zip
mod_articles_single.zip
mod_as_artslider.zip
mod_as_menu.zip
mod_phocagallery_image_v4.0.0.zip
plugin_googlemaps-J25_J3x.v3.3.zip

Please advice
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Item Name:
002055
Author:
Downloads:
6348
Created:
2013-11-01
Updated:
2016-03-31
Item Version:
2.0.1
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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