Joomla! Template 002061 - Item Support

Thank you very much for your kindness
best regards,
Javier Jimenez
Thanks for a wonderful template.

I'm having one problem. I did the manual install to add to an existing site. When I installed the mod_articles_news_adv and mod_news_pro_gk4. They seem to install without language files. Instead of appropriate titles and text, I get things like "MOD_ARTICLES_NEWS_READMORE" on the front end and similar things on the back. I've uninstalled and reinstalled twice.

Suggestions?
Hello BRYANSCHT,
We need an access to your server in case to check this issue. The info please put in the Special info area under your purchased items section of your AS account.

But our suggestion is to install it using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.

Regards, AS Team.
Hello, I have a problem, same as EMEYAPOLO: installation stops at 3 step. Can you write a solution for this problem?

I have installed "clean" joomla without any problems but it's hard to use your template as you don't provide any documentation.

Regards,
Misha
Hello ANOTHEROS,
The template documentation can be found on the following page:
http://www.astemplates.com/joomla-template-documentation/224-002061
The quick-start installation package should be installed like regular Joomla installation.
In case to help you we need an access to your server via control panel provided to you by your hosting provider, the info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
Hi AS Team,

thanks for #2061 - we purchased the standard version and modified it for our clients needs, but we have a constant bug: on mobile devices, that dont show the responive style (like ipads), the content-boxes on the startpage dont show the text from the relatet article. On most desktop machines, it shows, on some PCs even not the content. Can you contact us to solve that problem?

Cheers
Harvey
Hello HARALDSCHERER,
Because on the home page you are using not our product our support team can't help you, sorry we are not able to provide support for third-party extensions, but you can ask for our customizations services using the following page:
http://www.astemplates.com/customservices

Regards, AS Team.
 
Hello VANGOG52,
Sorry, English only.

Regards, AS Team.
Can't install your template. When quick installation the last step of crashes on the previous page when you install the demo data. Info access to the control panel I you have provided.

Waiting for the decision. Thanks in advance.
Hello VANGOG52,
We need an access to your server via control panel provided to you by your hosting provider, the info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
Put information access
Hello VANGOG52,
Please check your site, everything is OK now, the access info to admin panel you can find in the Special Info area.

Regards, AS Team.
Ok!
Can't change and save settings modules and plugins. What is the cause?
Hello VANGOG52,
Just checked your site, it works, can you please provide us with more info.

Regards, AS Team.
Material Project 8 offers on the main page. Why? Have all the materials.
Hello VANGOG52,
We checked your site, it looks like you have managed to change the project 8 article.

Regards, AS Team.
Already installed extensions now can't change and save.
Can't make the changes and save the plug-CAPTCHA - reCAPTCHA.
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Item Name:
002061
Author:
Downloads:
5376
Sales:
922
Created:
2014-01-04
Updated:
2016-09-15
Item Version:
1.4.0
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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