Joomla! Template 002062 - Item Support

OK, so... I built a new web server platform on a Windows 7 Professional box, and re-installed XAMPP from scratch. I then re-ran the quick install package, and everything installed correctly without a problem, YAY!

Now, I am trying to understand the process of replacing the sample data with data of my own. I have stripped out the sample galleries and blogs, but must be missing a step on getting the new galleries to show up on my main page, like the sample data did.

I created a series of galleries in Phoca-Gallary, and uploaded images into them. I then published those galleries to the "Our Gallery" menu, but I am not getting a sub menu to show up under gallery, nor are the new galleries showing up on my main page as a click-able link.

What am I missing?
Hello BILLDILLARD,
We are sorry, on this page we are providing technical support and some kind of customization services, after you installed the quick-start package and interested in some customization or features please contact ask using our services page: http://www.astemplates.com/customservices
for general Joomla questions please use the joomla forum:
http://forum.joomla.org/

Regards, AS Team.
Hello
Where is the favicon.ico file in the AS 002062 template?
I need to change it
Thanks
Hello DICKSTANLEY,
The favicon.ico file should be uploaded in the "templatesas002062" folder on your server.

Regards, AS Team.
Thnaks for the reply re: favicons

I have done that but obviously some problem with Chrome as the favicon shows ok in Firefox but not in Chrome



Hmmm. I am not a newbie to Joomla but have to say that this template is giving me a headache!
I can`t seem to get the Contact form showing s per your demo site.
Do you have any detailed documentation?
Hello DICKSTANLEY,
Have you installed this template using quick-start installation package? After installing this package your site will look exact like our demo preview page and it will be easy for you to make changes in the content and preview all parameters and settings, please see the following page fore more info:
http://www.astemplates.com/joomla-template-documentation/226-002062

Regards, AS Team.
I used quickstart and site looked like your demo. Fine

But making changes in the Contact form area has led to me not being able to see it all on the front end.
It doesn`t seem too complicated and I have followed the steps correctly I`m sure.
Ok, I deleted the demo "contacts" menu item ( I wanted to get rid of the google maps thing) and created another menu item called Contacts. But the form won`t show on the front end!
Where am I going wrong?
Hello DICKSTANLEY,
In this case our suggestion is install the quick-start package in some demo folder. After installing it you will be able to preview all parameters, settings and compare with yours, we think only in such way you can find the problem.

Regards, AS Team.
Hi, there is a problem while installing. I unzipped the folder and copied it to the server by ftp. Then I opened the browser go to my site and filled up the asked content on the first site. Since one hour it seems to be busy. What happened??? I cann't go to the next site.

Regards, Bernd
Hi, there is a problem while installing. I unzipped the folder and copied it to the server by ftp. Then I opened the browser go to my site and filled up the asked content on the first site. Since one hour it seems to be busy. What happened??? I cann't go to the next site.

Regards, Bernd

sorry, I found it: missing one _
Which CSS file ( and what lined preferably)controls the left margin of the left side bar?
I have been digging for 2 days now, and cannot seem to find where to move the left vertical menu closer to the left side of the screen.
Hello BILLDILLARD,
It is maximum close to the left side, you do not have option to move it closer. BTW, your template installed without quick-start installation package, we will not be able to help you without this package installation.

Regards, AS Team.
hey as, how can I place my content right next to my vertical menu points. If I give them the position 5, it appears under my vertical menu points which looks awful.
hey as, how can i change the places of my horizontal menu points and of my logo? I put my menu points to the same position as you did but the difference is that my logo appears under my menu points.
Hello KUEBRAD,
What is your site url please? We have to see it in case to help you.
Have you installed this template using quick-start installation package?

After installing the quick-start package your site will look exact like our demo preview page and it will be easy for you to make changes in the content and preview all parameters and settings. Sorry, we are not able to help you without installing this package.

Regards, AS Team.
I would like to change the font-size of the as-menu, as of now it is 18px, how can do that?

Where can I find this below code (inspect element showed me the below code for as-menu) and edit the font-size? Please let me know

#as-menu ul.as-menu > li > a, #as-menu ul.as-menu > li > span {
font-size: 18px;
font-family: Arial, Helvetica, sans-serif;
color: #;

Thanks,
Teena
The problem is that I use the template offline its not on the web, I am using it just for a school project for my final exams, can't I send something like a screenshot?
Hello KUEBRAD,
We are sorry, we can't help you in this case, we have to see it, but as we suggested you please install the template using the quick-start package. After installing the quick-start package your site will look exact like our demo preview page

Regards, AS Team.
I love how your answer to every question in this comment thread is "install the quick start installation" This is not support, this is reading from a script.

If someone wants to actually install this template without having to deal with the pictures of all the Euro Trash models then I guess they are out of luck.

MAKING MY SITE LOOK EXACTLY LIKE THE DEMO PREVIEW PAGE IS NOT A RESOLUTION TO ANYTHING!!!!!!!

I did not purchase this template to have it look exactly like the demo preview page. That is not the purpose of a template. A template is meant to be a base line that can then be customized to fit the needs of the developer.

I highly recommend NOT using this company for your template needs, as they cannot/will not actually support the products they sell! I don't think they actually design the Templates themselves. My guess is the farm the design work out to contractors, and have no clue how the majority of the code even related to the finished product, which is why they keep saying "install the quick start" that's the only thing they have support documentation on.

I feel as if I have been scammed and ripped off in the purchase of this template, and will not purchase anything from this company again.

Of course, I have no doubt that this comment will not be "approved by the administrator" so no one will ever see it but them, but rest assured i will spread the word about you at every opportunity... goodbye and good riddance!
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Item Name:
002062
Author:
Downloads:
4708
Sales:
937
Created:
2014-01-17
Updated:
2016-02-04
Item Version:
1.2.0
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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