Joomla! Template LT Blue Service - Item Support

I just bought this TPL.... it appears on my account ,but the download buttton ton get my TPL open another page with:

" The page you are looking for might have been removed, had its name changed, or is unavailable."

How can I get it?

Thanks
Hello MADIGANE,
We are checking this issue, one moment please.

Regards, AS Team.
Hello MADIGANE,
The issue was fixed, please try one more time, we are sorry for the inconvenience.

Regards, AS Team.
Unfortunately, by accident I removed the icon. how can I get them back ?

template - http://www.print-soft.pl/screen1.jpg

Now - http://www.print-soft.pl/screen2.jpg
Comment in status pending...

It will be published after it has been approved by the Website Administrator.
http://print-soft.pl/
Now should be ok. Please try again.

Thank you
Thank you very much!
Comment in status pending...

It will be published after it has been approved by the Website Administrator.
http://print-soft.pl/as/printscreen1.jpg
http://print-soft.pl/as/printscreen2.jpg
I have installed teh quick start package. I can go to the administrator page but the home page of the site I only have a button "Go back home" , http://www.semprasomar.pt/novo/

Any idea?
I reinstall everything, but the same problem.
back end seems to be working. on the fron end I get Go Back Home
!?
Comment in status pending...

It will be published after it has been approved by the Website Administrator.
Comment in status pending...

It will be published after it has been approved by the Website Administrator.
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Item Name:
LT Blue Service
Author:
Downloads:
45
Created:
2014-09-14
Updated:
2015-08-25
Item Version:
2.0.0
$29.00 $21.75
Regular License
This item may be used for a single domain only.
$39.00 $29.25
Extended License

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