Joomla! Template 002070 - Item Support

Hello TEMORX1313,
Have you unzipped the package before installation?

Our suggestion is to install it using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info:
http://www.astemplates.com/joomla-template-documentation/327-002070

Regards, AS Team.
Hello!
I'm having the same problem I had some month ago with the "main menu" in home page: on the first "click" the menu works, then the menu doesn't accept ant other "click".
Can you help me please?
Thank you and sorry for my "english" :)
Hello ARCHANDMOS,
Have you made any changes in the template source code? For checking this issue we need an access to your Joomla admin panel.

Regards, AS Team.
Hi, i have not changed anything in the template source code. I have only updated joomla to the last version.
You can access to the admin panel, you can find username and password in my account info.

Thank you so much!
Hello ARCHANDMOS,
For checking this issue we installed free template version, please see ID 11, the free version is absolutely identical to the premium version, with the free version your website is working without any problems.
It means you made some changes in the template source code, please check it.

Regards, AS Team.
I am sure I ve not made any changes in the source code, I ve only updated joomla and extensions.

Thank you very much for you support, thank you!
Hello ARCHANDMOS,
No worries, it happens sometimes :)

Regards, AS Team.
First of all thank you very much, the crew menu works now :-)
Next questions: At the menu point "Hardware",
how i can delete the line between column 2 and 3 ?
Can `t find this, but must be a template problem, the pictures has the same weight. Thanks
Hello HONSAUSTIROL,
What is your site url please?

Regards, AS Team.
Hello HONSAUSTIROL,

Add following code in style.custom.css :

.cols-3 [class*="span"]
{
width: 33.3%;
}

Regards, AS Team.
Hi, My name is Marius

I have a problem with the manual installation of as002070_quickstart.zip
I upload the zippack and decompress, then going to mysubdomain.ro/index.php....after setting up the first and the second tab of installation field i get this error: could not connect to the database. connector returned number could not connect to mysql. any help please ?

Thanks
Hello DEJEMECOSMIN,
We are sorry, we cannot help you in this case, the error message means that you put wrong data, it can be: hostname, database name, username or password.
The info you can receive from your hosting provider only.

Regards, AS Team.
Thank you for your comment, we fix the problem. Was my mistake with the wrong data put into second tab from installation field. It's ok now....thank you very much and have a nice day

cheers
your comment:
Hello HONSAUSTIROL,
What is your site url please?

Regards, AS Team.


my comment:
www.wegscheider.cc/cms
Hello HONSAUSTIROL,

Add following code in style.custom.css :

.cols-3 [class*="span"]
{
width: 33.3%;
}


Regards, AS Team.
www.wegscheider.cc/cms

Is it possible that i can make the contact formular smaller ?
Every side 15% ??

Hello HONSAUSTIROL,

For the customization services please use following page : http://www.astemplates.com/services

Regards, AS Team.
Hi, i´m lookin for 2 modules but i can´t find them, the modules are "our portafolio" and "contacts" and there is not on the module configration list or module positions.
Thnks
Hello TEMORX1313,
The portfolio and contacts are not modules. what is your site url please? Have you installed this template using quick-start installation package, the portfolio and contacts you will be able to see after installing the package only.

Regards, AS Team.
Hi!! url is

http://spharta.com/index.php/home

and yes, the quickstart package is instaled.

Thanks
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Item Name:
002070
Author:
Downloads:
3886
Created:
2014-12-15
Updated:
2016-09-13
Item Version:
1.6.0
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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