Joomla! Template 002022 - Item Support

Dear Support Team,

I have a licence for your template AS0002022. I use it with Joomla 3.0 and PHP 5.4 but are getting the following errors:

Strict Standards: Non-static method JSite::getMenu() should not be called statically, assuming $this from incompatible context in/home/hervejm87/domains/ceulenaere.net/public_html/templates/as002022/index.php on line 31

Strict Standards: Non-static method JApplication::getMenu() should not be called statically, assuming $this from incompatible context in/home/hervejm87/domains/ceulenaere.net/public_html/includes/application.php on line 595

Can you please help me with this issue?



Hello HCEULENAERE,
Please provide us with an access to your Joomla admin panel, we have to see this issue, thank You.

Regards, AS Team.
Hello HCEULENAERE,
Please check your site, it should be OK now.

Regards, AS Team.
Hi.
I have Bought a template from you an hour ago.
Name: 002022
My user: Soerenbull

When i unzip the map there are 3 folders. I have installed
"as002022_template" and "plugin_googlemap"
BUT. this is how it looks:
www.trend-tech.dk
There are no demo package or moduls or something ?
I Think maybe one of your file i courupt. :(

Please Answer!! :)
Hello SOERENBULL,
We have checked the package, all files should be in the zipped file, please try to download it one more time, in case of any problems please let us know.

Regards, AS Team.
I Works now.

But still one problem...
Were can i change the contact formular and find the contact side ?
I have searched articles and modules but i can't find it anywhere ?

Regards
Hello SOERENBULL,

You can find it in Components / Contacts / Contact Us


Regards, AS Team.
Dear Support Team,

we bought a licence for your template AS0002022.
It was clear that the template isn't optimized for mobile devices. But the whole content of a webside should be visibale on a smart phone. At the moment we have the problem that the texts are cropped on the right site and there is no freespace at the left and right border. At the moment we only use the following module positions:
- position-1
- position-2
- position-3
- position-7
- position-41
- position-42
- position-52
- slider

On the demo page everything is correct.
Is there any special thing we have to activate oder do we have to use any special position?

Regards

Martin


Dear Support Team,

one addition to my request. The webpage trend-tech.dk (I found these address here in the comments) there is the same problems if you use a smartphone (I use iPhone).

Regards

Martin
Hello MAHOPPE,
You are absolutely right, it is happens because this template is not optimized for mobile devices. BTW, what is your site url, maybe we will be able to help you after we will check it.

Regards, AS Team.
Hi,

I hope we can fix the problem, because of your demo which is working on a mobile device we decided to by your template. But I am very confident to fix the problem.

One other thing. You write on your website that you design individual templates. We reflect to redesign our main webpage. At the moment we are working with typo3 but this CMS is to powerful for us.
At the moment there are no rules for the layout. We are open to any ideas we. The only condition is that the PC web browser needs as well as smartphone and tablets work. If you are interested in designing a new Layout/template for us please make us a offer.

Kind regards from Germany

Martin
Hello MAHOPPE,
We are going to release an update next week which hope help you with the problem.
Regarding the individual design, please use the following page for our development services: http://www.astemplates.com/webdesignservices

Regards, AS Team.
When AS updates a template and sends me an email about it what am I supposed to do? Am I supported to re-install it to get the updated version? Please help, I'm a tech who doesn't use Joomla enough to. Know all these details. Thanks for your help! Karoline
Hello KAROLINEWALLACE,
If your site is working fine you don't need to make the update, what template and Joomla version do you have? What is your site url?

Regards, AS Team.
Hello,

which news and which gallery module do you use in the template demo?

Regards,

Martin
Hello MAHOPPE,
In this template we are using Sigplus gallery, it is included in the installation package for Joomla 3.

Regards, AS Team.
Hello,

thanks for your answer. And which news module do you use. Is it also included in Joomla 3?

Regards,

Martin
Hello MAHOPPE,
We are not using a news module in this template. Our suggestion is install the template using quick-start package, after installing the package your site will look exact like our demo preview, please see the following page for more info:
http://www.astemplates.com/howto/55

Regards, AS Team.
I bought a license today for this template and installed it at a Joomla 2.5 installation. Unfortunately the slide show stops after having showed the existing images. And the place on top ist then empfty. I used this template in another previous installation with 1.5 and the slides are shown in an endless row, like it should. I expected the same feature with the new version of the template. What can I do?
Hello MARGITMST,
Can you please provide us with an access to your Joomla admin panel, we have to see this issue.

Regards, AS Team.
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Item Name:
002022
Author:
Downloads:
23118
Created:
2011-03-05
Updated:
2016-09-19
Item Version:
6.4.0
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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