Joomla! Template 002099 - Item Support

Hello AS Team

My last 3 issues POSTED: 2016-10-01 are still open.

Best regards,
Flipper
Hello FLIPPER,
We cannot help you here because we do not see the image on your website even using Firefox. Probably you need to clear cache in your browser.

Regards, AS Team.
Hello AS Team

It is not a cache issue.

Check Firefox -> Left click -> Inspect Element (Q) -> Tab Network
Perform a reload of the page.

There is a GET request - 7th last line of the Firefox Network Monitor output.:
https://www.mobbingberatung-zch.ch/templates/as002099/images/bg.7.jpg

The image is not shown on the website but unnecessarily downloaded to the users PC 'cos of a GET request!

Regards,
Flipper

Hi,
I bought the premium version of the 002099 template, I downloaded and uploaded via the Joomla install the QuickStart package but nothing happens!

They are not added modules, plugins and even the template.

What happen?
Hello UPMONEY,
For checking this issue we need an access to your server, the access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
Hi i've got the Wanrning below on my page (http://haarkult.myhostpoint.ch/). I'm use the module mod_as_superfish_menu.

Thank you for your helpful answer.

Warning: include_once(fonts.php) [function.include-once.php]: failed to open stream: No such file or directory in /home/haarkult/www/haarkult.myhostpoint.ch/modules/mod_as_superfish_menu/mod_as_superfish_menu.php on line 48

Warning: include_once() [function.include.php]: Failed opening 'fonts.php' for inclusion (include_path='.:/usr/local/share/pear') in /home/haarkult/www/haarkult.myhostpoint.ch/modules/mod_as_superfish_menu/mod_as_superfish_menu.php on line 48

Warning: include_once(styles.php) [function.include-once.php]: failed to open stream: No such file or directory in /home/haarkult/www/haarkult.myhostpoint.ch/modules/mod_as_superfish_menu/mod_as_superfish_menu.php on line 49

Warning: include_once() [function.include.php]: Failed opening 'styles.php' for inclusion (include_path='.:/usr/local/share/pear') in /home/haarkult/www/haarkult.myhostpoint.ch/modules/mod_as_superfish_menu/mod_as_superfish_menu.php on line 49
Hello HARDWORKER,
Can you please provide us with an access to your Joomla admin panel? The access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
It's done!

Thank you...
As desired, you have access to my backend now.

Thank you for your helpfuly support.
Hi, How could i change something, that i get on the small mobile devices the button BACK TO TOP displayed. At the moment it disappears from a certain changed width. My tamplate is: 002099 I would like to have, like the tamplate: 002077 Thank you for your quick support.
Hello HARDWORKER,
Just checked your site, the back to top button is enable for all screen resolutions, we do not see any problems with it.

Regards, AS Team.
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Item Name:
002099
Author:
Downloads:
599
Sales:
141
Created:
2016-05-16
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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