Joomla! Template 002027 - Item Support

I don't see any extended section to extend it!!! Where is the Purchased items section of my AS account located at? Or what is the URL? When I log on I don't see any Purchased items section on my AS account!!! All I see is the option to purchase AGAIN.
I guess you want me to pay for it again?
Hello 11HELP11,
You have to pay only in case if you would like to receive the latest version.
Renew your license you can under your Purchased items section of your AS account. Here is the url: http://www.astemplates.com/signin

Regards, AS Team.
How would I know that renewing to the latest version will have all the necessary components for the extended version as your comment of 08/29/2014?

I purchased the regular license $19 and now it is not working at all but the Extended License is $39:
http://www.astemplates.com/joomla-template-details/60-002027

and to renew the license is $14
http://www.astemplates.com/userinfo.archive.php?user=11help11

So renewing a Regular License will upgrade the template to an Extended License?
Hello 11HELP11,
The regular and extended versions are identical, there is a difference in number of domains only, for more info please see our terms of use paragraph 2: http://www.astemplates.com/terms

Regards, AS Team.
Hello,
web installation of purchased premium version does not work.
After unpacking and exexuting the first step it does load and load but nothing happens.

Please help.
Hello BERLI76,
Can you please provide us with an access to your server via Control Panel provided to you by your hosting provider for checking this issue?
the info please put in the Special info area under your purchased items section of your AS account.

Regards, AS Team.
Dear AS Designing,

I purchased this template and I am struggling a bit with google maps.
I copied the content from the example data, so made a module with custom HTML and put there the code: {mosmap formaddress='1'|dir='5'}

This result into a messed up piece of content. The fields 'Directions', 'From here', 'To here' and the fields are not aligned and shown above the map.

Also in the map itself these fields are repeated.
I also have a second installation with the demo data and there everything looks fine. (I actually would like to post some screenshots, but unfortunately that is not possible).

Hopefully you are able to help me.

Regards,
Jay
Hello JAYZIJP,
What is your site url please, we have to see your site first.

Regards, AS Team.
the template does not work: can you tell me what is the problem? Or if you can installed it like demo for me?
thank you
Hello MAMADOU,
Can you please provide us with more info? What exactly is not working for you? Did you try to instal it using quick-start installation package? The package should be installed like regular Joomla installation.

Regards, AS Team.
Hello AS Team,

the url of site where I have the problem is: http://wolframhart.nl/index.php/over-wolfram-hart/contact

In fact I do have a separate install with the demo data and this can be found at http://wolframhart.nl/demo/index.php/about-us/contact-us

Regards,
Jay
Hello JAYZIJP,
The Googlemap plugin has a lot of parameters, in your website you have to set all of them exactly like in the installed demo, as well the custom html module missed div wrapping, the source code should be exact like the following:

<div class="googlemap">{mosmap formaddress='1'|dir='5'}</div>

Regards, AS Team.
Hello AS Team,

thanks for your reply. I checked the parameters and changed them where the differed. I also changed the custom html.

What is the reason that at my demo site I do not have to use the <div class="googlemap"> (there I see at the custom html only the {mosmap ....} code)?

Another thing is that I see 2 google-maps plug-ins:

Google Maps
System - Google Maps

Both are enabled. But i figured out that the Google Maps plugin effects the content of the page, so I am wondering what the System - Google Maps is doing.

Do you know what setting i have to use to get a zoom bar at the map

I noticed that when I swich to card and I move the card by picking it with the hand, there is no data. In sattelite mode this is not a problem

Regards,
Jay
Hello JAYZIJP,
Just checked your site, it looks like you have managed to resolve all your problems.

Regards, AS Team.
the template does not appear like the demo. Give me the link to pay so that you will install it yourself. I'm tired of this story. The person for whom I purchased the template think I scammed him.
Hello MAMADOU,
For our installation services please use the following page:
http://www.astemplates.com/installationservices

Regards, AS Team.
Hello AS Team,

I did manage to get the map in the same format.

But I really would like to have an answer to my question just for understanding:

1. What is the reason that at my demo site I do not have to use the <div class="googlemap"> (there I see at the custom html only the {mosmap ....} code)?

2 Why are there 2 Google Maps plugins (Google Maps and System - Google Maps) and what is the difference (they are both enabled)

3. Do you know what setting i have to use to get a zoom bar at the map

4. I noticed that when I swich to card and I move the card by picking it with the hand, there is no data. In sattelite mode this is not a problem.

Regards,
Jay
Hello JAYZIJP,
1. Yes, if you would like to see it like on our demo preview yo have to use the following code:
<div class="googlemap">{mosmap formaddress='1'|dir='5'}</div>
2. Probably you installed it twice and different versions.
3/4. We think you have to check the plugin documentation here:
http://tech.reumer.net/Google-Maps/Documentation-of-plugin-Googlemap/

Regards, AS Team.
Hello AS Team,

I have purchased and successfully installed the premium edition of the 2027 template.

The website is www.humanitarian-studies.com

What I would like is for the demo pages to be installed rather than the blank pages (as per the free edition.) Is this possible, and if so how please?



Regards
Jim

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Item Name:
002027
Author:
Downloads:
14040
Sales:
1294
Created:
2011-05-12
Updated:
2016-11-15
Item Version:
4.2.0
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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