Joomla! Template 002031 - Item Support

It's works correctly now!

Thank You!
Hi

I bought this template and is trying to use the as002031_premium.zip file for installation, not installing the quick start (Demo data) file. I got everything up and running except the black bar above the buttons is not showing.

I installed all the extensions I even compared the extensions with the quick start installation. Not sure what the psd folder is inside the zip.

I compared everywhere i can think of and couldn't get it right. What setting should i set to display the bar.

http://forms.ncomp.co.za

Thanks in advance
Hello ELIZABETH,
Our suggestion is to install it using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info:
http://www.astemplates.com/joomla-template-documentation/96-002031

Or you can always ask for our installation services:
http://www.astemplates.com/services

Regards, AS Team.
Dear AS-Template-Team,

the colors of the different Template-Styles i can change in css class by using Firebug again?
Hi,

i can't install the quick-start installation package. (as002031_quickstart.zip)

I get the following error:

Warning: POST Content-Length of 27768014 bytes exceeds the limit of 8388608 bytes in Unknown on line 0

as002031_premium.zip is no problem and works?

How do i get the sample data in joomla?

Hello AGRARISCHERFGOEDALMELO,
The quick-start package should be installed like regular Joomla installation, it cannot be installed via Joomla extension manager because the package already contains Joomla.
For more info please see the template documentation:
http://www.astemplates.com/joomla-template-documentation/96-002031

Regards, AS Team.
Hi,

It works.

(The package should be installed like regular Joomla installation.)
Wow, that's a quick answer!!
I want to update my template as the current template version is from 2013. How do I do this without losing site data
Hello BLUETONGUE1,
What is your site url please? What template and Joomla version do you have?

Regards, AS Team.
www.aboriginalincursions.com.au Joomla 3.4.6 002031
Hello BLUETONGUE1,
The template version on your site is 5.0.0, the latest version is 5.1.1,
the release log you can preview here: http://www.astemplates.com/joomla-template-news/96-002031
You just need to take the updated files and upload them on your server via FTP, please do not forget about backups before uploading.

Regards, AS Team.
Hello,
After installing K2 and k2 simple gallery pro, the first word color style for h3 tag dos not work anny more and all the tag innerhtml take the color defined for 1th word.
Anny work around?
TY
Hello JORGETREIS,
Can you please provide us with your site url?

Regards, AS Team.

In the meantime I solved the problem by reinstalling everything from scratch. At this point I already installed the K2 again and everything is working as it should be.
TY
Hi.
It does not work feedback.
Failed to connect to SMTP.

hoster says that he is doing well.

http://astcom.company/index.php/contacts

please help.
Hello ALEKS2015,
Sorry, our support team can't help you in this case because the issue is not related to the template, all settings you have to receive from your hosting company.

Regards, AS Team.
Here is the answer provider: The problem is in your script feedback form.
Hello ALEKS2015,
You can try to install Joomla on another server, do not use server of the same provider, we can recommend you GoDaddy:
https://ca.godaddy.com/?isc=cjc1off30&cvosrc=affiliate.cj.7768956

Regards, AS Team.
Hello.
Here is the answer provider:

1. Our area of responsibility - performance SMTP-server and it works. That is how your script works and why it does not work - we do not know, and this is not our area of responsibility.
2. Example script with authorization to your SMTP-server port on the 25th:
http://astcom.company/smtpauth.php

Everything works fine. Look for a problem in your code.
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Item Name:
002031
Author:
Downloads:
25964
Sales:
2204
Created:
2011-09-07
Updated:
2016-10-26
Item Version:
5.3.0
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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