Joomla! Template 002035 - Item Support

Hi, I'm a newbie here and have 3 questions:

1. how can I update my (purchased) template to the version you described here?

2. when I open my site, the HOME-button didn't show the background pic like on your sample site

3. the navigation on top didn't show the submenues by mouseover

Thanks in advance for helping me!
Hello Mallorca,
You have uploaded updated files on the FTP or reinstall template.
Regarding the submenu please check the following article step 7:
http://astemplates.com/itemdetails.php?id=115&page=howto&article=8

Regards, AS Team.
Hi, thanks for your answer.
I'm sorry to ask again WHERE can I find the updated files?
And how about my question 2.?
Regards
Hello Mallorca,
You have to download the package from your AS Template account.
The update should fix the issue with showing bg image on the home page.

Regards, AS Team.
Hello Mallorca,
You have to download the package from your AS Template account.
The update should fix the issue with showing bg image on the home page.

Regards, AS Team.

I'm sorry, but the updated files doesn't fix the bug with the background image. To wast no more time I have to accept this...

Another feature I'm missing (also on all your sites) is an "go to top" button. This is a standard on other templates.
Regards
Hello Mallorca,
Yes, the last update includes fix of this problem.

Regards, AS Team.
Hi, perhaps my English is too bad (sorry about it ... I'm German),

but I wrote THE UPDATED FILES DOESN'T FIX THE PROBLEM!

And I'm missing the answer to the point "GO TO TOP BUTTON"
Regards
Hello Mallorca,

Sorry, do you mean: 'the update DID NOT fix the problem'? If so, please contact us through the 'Contact Us' page and provide with an access to the Joomla admin panel, we would like to see the problem.

This template doesn't have 'Go to Top' button.

Regards, AS Team.
Item Name:
002035
Author:
Downloads:
18362
Sales:
2096
Created:
2012-02-01
Updated:
2016-10-19
Item Version:
3.3.1
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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