Joomla! Template Vine PT - Item Support

Good Afternoon,

I bought the model VINI on 30/01/13 but have not received any
information about shipping, paid by paypal, how is the file transfer?

I had to create another account on your site, because the account that bought the template forgot the password and when peopl to redefinor password, do not get any information.

username that I made the purchase: ebrodrigues

I'm from Brazil

graciously,

Everson
Hello EVERSONKELLY,
We are sorry about that, we checked this issue, all the information was sent to the 'ebrodrigues' email.

The item you can download from 'My Purchased Items' section of your AS Template account, in your case from 'ebrodrigues' account.
Please click on the URL below or copy it to your browser's address bar and use your assigned username and password to access your AS Template account:
URL: http://astemplates.com/userinfo.php

Regards, AS Team.
the problem is that I forgot my password, did you guys could resend me a new password for my user 'ebrodrigues'?
Hello EVERSONKELLY,
To generate a new password please click on the 'Forgot Password' link on the following page:
http://www.astemplates.com/signin.php

Regards, AS Team.
já tentei fazer isso várias vezes, o problema é que não recebo o e-mail da nova senha gerada. Gostaria de saber se há possibilidade de voces me enviarem a nova senha da minha outra conta pelo e-mail dessa contra que cadastrei!!!
already tried that several times, the problem is that not receive the e-mail of new generated password. I wonder if there is possibility of you send me the new password to my other account by e-mail that signed up against this!!
Hello EVERSONKELLY,
Please check your Junk folder it was sent yesterday at 7:20PM CT, as well
we recent it one more time few minutes ago to the 'ebrodrigues' email.
Your email and 'ebrodrigues' are not the same.

Regards, AS Team.
Item Name:
Vine PT
Downloads:
244
Created:
2012-06-05
Updated:
2015-12-11
Item Version:
11.0.0
$35.00
Regular License
This item may be used for a single domain only.
$49.00
Extended License

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