Joomla! Template 002041 - Item Support

hi AS team - can you help me please. I was previously using 002027 and rebuilding in this template now.

I have just updated from the free version to pro version [not using quickstart as I understood that would overwrite the whole site - correct??

I want to put links in as position 3 - and used custom html - I get the pics but no live links [html looks right I think!] - does that help?

thank you

If you don't want overwrite existing installation you can install it in some demo folder and preview the html code of all articles and extensions.

Regards, AS Team.
Hello AS = advice please?

I would like to have art slider and the featured row like sample with customers, managers, support and designers to ONLY appear on home page ie all articles to appear without these at the top of the page.

I have selected home page only for modules but they are still appearing at top of most pages except contact page.

I am still building in localhost so cannot give you link. Do I need a separate template??

cheers and thank you

For customization services please use the following page:

Regards, AS Team.
AS Team - thanks for the quick reply but I had hoped for a little more about whether what I was hoping to do was possible or not and if it looked like I had made a mistake.

In case to have it exact like our demo preview you have install it using quick-start installation package, please see the template documentation for more info:

Regards, AS Team.
Hi AS - can you please advise.

My slider images don't size down for mobiles while all else on page does ... and I thought they did before so wondering if i have a wrong setup for images.

I would prefer to have the links on them work with smaller screen too if possible. Can you please advise?

On mobile the logo seems to have lots of space around it although I have little on the main size???

Any help on this would be appreciated please - site is

thank you tons Caz
Our default version doesn't have slider for mobile devices with resolution less then 768px. For making it fully visible, in the media.980.css file please find the following classes (should be 2 identical classes), and replace width value to 'auto':

width: 712px;

There is no option for links, it should be developed. For your logo customization you have to contact us using our services page:
Sorry, support team can't help you in this case.

Regards, AS Team.
thank you for slider help - working well and very happy with it.

I will contact you about links and logo spacing as this is important to us.

thank you
Hi AS again - I am trying to use tags in articles but getting error messages so don't know if it is Joomla or template issue please advise?

If I add eg koala to tag in article I get

Save failed with the following error: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1 SQL=INSERT INTO zly09_contentitem_tag_map

If I try to add tag to tag manager I get many lines of red words!!

thank you
We are sorry, this problem is not related to the template, please ask for help Joomla community:

Regards, AS Team.
Hello - another question please.

I am just upgrading from AS2027 to AS 2041 in new Joomla 3.2 responsive site.

A menu wrapper that worked perfectly - sizewise etc in AS 2027 - and my setup is same in AS2041 and it is only displaying less than half the height needed - ie 150

I THINK I have tried everything. is it Joomla or template? I have trawled the Joomla forum

Thank you

Have you installed the 002041 template using quick-start installation package? If not, our suggestion to do it, after installing the package your site will look exact like our demo preview and it will be easy for you to make changes in the content.

Regards, AS Team.
Hi guys - I have been working on my new site for ages now and it has been a major job I cannot go back to installing quickstart. That suggestion assumes people are starting from scratch I think. My site is large and now live.

I also have the quickstart version on my locahost to refer to etc as you suggested some time ago. but that does not help me with a WRAPPER which I am asking about.

I have seen many questions about heights of wrappers and it may be Joomla but YOUR advice would be appreciated PLEASE.
What is your site url please?

Regards, AS Team.
Thanks for ANY advice re this - site page in test is

I can email login


In the tmpl.default.css file please find the following class and remove/change the height property:

.wrapper {
height: auto !important;
margin: 0 auto;

Regards, AS Team.
Hi guys - is the AS Mootools slider compatible with this template in joomla 3.2.3? I thought it was included. If so, I am having trouble getting it to display.

I am wanting to use 4 mini sliders where the featured row is instead of newsflash items. is this possible?

appreciate any advice thank you
The template designed to work with AS ArtSlider, please see the item details page for more info:

Regards, AS Team.
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