Hello SHAEY47,
We are sorry, but our support team can't help you in this case, for the template customization please use the following page:
http://www.astemplates.com/customservices
Regards, AS Team.
shaey47
POSTED: 2013-06-24
Hi AS Team,
I recently purchased the single license for this template and when I get to the Installation stage ... I can only reach the process at step 7 instead of step 1.
Please help.
Thanks.
Shaey47
AS Templates
POSTED: 2013-06-25
Hello SHAEY47,
If you are going to reinstall the package you have to deleted all content from server, please be sure you are deleting Joomla files/folders only.
Regards, AS Team.
shaey47
POSTED: 2013-06-25
Hi AS Team,
I am in the process of deleting all content. Since I don't have access to the shell ... once I open the "unzip_me_first" folder to my computer and then have the "quickstart zip folder" ... what do I do next?
How do I upload the quickstart to the host server so that I can get to the step 1 of the installation page?
Thanks.
Shaey74
AS Templates
POSTED: 2013-06-25
Hello SHAEY47,
an you please let us know who is your server provider? Do you have cPanel or any other panel?
Regards, AS Team.
shaey47
POSTED: 2013-06-26
Hi AS Team,
The hosting account is with GoDaddy. They use a Control Panel.
Thanks.
Shaey47
AS Templates
POSTED: 2013-06-26
Hello SHAEY47,
GoDaddy has a file manager application, using this application you can upload the quick-start package on your server then extract it and install without any problems, if you don't know how to access the File Manager please contact Gaddady and ask for help.
Regards, AS Team.
shaey47
POSTED: 2013-06-27
Hi AS Team,
Thanks ... I will give it another try.
Shaey74
shaey47
POSTED: 2013-06-27
Hi AS Team,
Ok ... the manual install worked this time again ... however it did not install the as002042 template. I logged in and went to the template manager ... and it's not there. Only the 5 default templates are there not the demo template.
Every step I did was complete. The other time this worked ... this manual install uploaded the demo template ... but not this time. I'm confused.
Now what do I do?
Thanks.
Shaey47
AS Templates
POSTED: 2013-06-27
Hello SHAEY47,
Have you installed the sample-data during installation the quick-start package?
Regards, AS Team.
shaey47
POSTED: 2013-06-27
Hi AS Team,
Yes I installed the sample-data. I also can see the demo template listed in the templates folder in the File Manager ... as002042.
What is the issue?
Thanks.
Shaey47
shaey47
POSTED: 2013-06-28
Hi AS Team,
I finally was able to install the demo template ... watching another tutorial I found.
Just a quick question for now ... is it completely safe to click on "Update to Joomla 2.5.11 now"? Will it just alter the back end or will it alter the demo template appearance as well?
Thanks.
Shaey47
AS Templates
POSTED: 2013-06-28
Hello SHAEY47,
The update is completely safe, it alter just the back-end.
Regards, AS Team.
shaey47
POSTED: 2013-06-28
Hi AS Team,
What positions do I work with to get the Welcome and About Us modules to the left of the slider? Right now there are articles with an accordian slider.
Also for the ... what positions make up the 4 body articles ... with heading ... content ... image and read more? The module position page shows all 51 positions ... and the demo template doesn't use all of them it seems.
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Would you please respond to my last issue.
Thank you.
Shaey74
We are sorry, but our support team can't help you in this case, for the template customization please use the following page:
http://www.astemplates.com/customservices
Regards, AS Team.
I recently purchased the single license for this template and when I get to the Installation stage ... I can only reach the process at step 7 instead of step 1.
Please help.
Thanks.
Shaey47
If you are going to reinstall the package you have to deleted all content from server, please be sure you are deleting Joomla files/folders only.
Regards, AS Team.
I am in the process of deleting all content. Since I don't have access to the shell ... once I open the "unzip_me_first" folder to my computer and then have the "quickstart zip folder" ... what do I do next?
How do I upload the quickstart to the host server so that I can get to the step 1 of the installation page?
Thanks.
Shaey74
an you please let us know who is your server provider? Do you have cPanel or any other panel?
Regards, AS Team.
The hosting account is with GoDaddy. They use a Control Panel.
Thanks.
Shaey47
GoDaddy has a file manager application, using this application you can upload the quick-start package on your server then extract it and install without any problems, if you don't know how to access the File Manager please contact Gaddady and ask for help.
Regards, AS Team.
Thanks ... I will give it another try.
Shaey74
Ok ... the manual install worked this time again ... however it did not install the as002042 template. I logged in and went to the template manager ... and it's not there. Only the 5 default templates are there not the demo template.
Every step I did was complete. The other time this worked ... this manual install uploaded the demo template ... but not this time. I'm confused.
Now what do I do?
Thanks.
Shaey47
Have you installed the sample-data during installation the quick-start package?
Regards, AS Team.
Yes I installed the sample-data. I also can see the demo template listed in the templates folder in the File Manager ... as002042.
What is the issue?
Thanks.
Shaey47
I finally was able to install the demo template ... watching another tutorial I found.
Just a quick question for now ... is it completely safe to click on "Update to Joomla 2.5.11 now"? Will it just alter the back end or will it alter the demo template appearance as well?
Thanks.
Shaey47
The update is completely safe, it alter just the back-end.
Regards, AS Team.
What positions do I work with to get the Welcome and About Us modules to the left of the slider? Right now there are articles with an accordian slider.
Also for the ... what positions make up the 4 body articles ... with heading ... content ... image and read more? The module position page shows all 51 positions ... and the demo template doesn't use all of them it seems.
Thanks.
Shaey47