Hello PrimerTemplates,
I purchased boutique template. I successfully installed it but when i'm trying to log-in on the administrator panel or backend, the username and password i've created won't work. It says: "Username and password do not match or you do not have an account yet." i've tried to uninstall and reinstalled again the quickstart_boutique_v200 but still the same message i received. Did i missed something? Pls help. ty
PrimerTemplates
POSTED: 2013-05-22
Hello BENTZ74,
Thank you for purchasing this item. Please note that there might have been a typographical/misspelling error while keying in the password. Also, we test and re-test all templates and quickstarts before making them available for download.
For your case, you may want to check out the configuration.php file created after installation for the details.
Thank you
Kind Regards
bentz74
POSTED: 2013-05-30
Hello,
I tried once again to install the newly downloaded file and just used short username: admin and pasword: pass
I still get the same message. :(((
PrimerTemplates
POSTED: 2013-05-30
Hello BENTZ74,
Without me having a look at the configuration.php file created, it is difficult to assess the problem. If you can, please email me the configuration.php file created just after you have installed the quickstart package. Send it to the email address provided in the template user manual.
Thank you
Kind Regards
bentz74
POSTED: 2013-06-05
Hi Primertemplates,
I already sent you an email. I hope you got it. THanks!
PrimerTemplates
POSTED: 2013-06-07
Hello BENTZ74,
Please let us know to which email address you sent your message. Unfortunately, we have checked our inbox and nothing in it. Please send it to the email address provided in the template user manual.
Thank you
Kind Regards
bentz74
POSTED: 2013-06-11
Hello Primertemplates,
I emailed it to info8@themesdesigners.net Thanks
PrimerTemplates
POSTED: 2013-06-12
Hello BENTZ74,
Sorry, but there was a little mispelling on the email. The email address does not contain an "8"
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I purchased boutique template. I successfully installed it but when i'm trying to log-in on the administrator panel or backend, the username and password i've created won't work. It says: "Username and password do not match or you do not have an account yet." i've tried to uninstall and reinstalled again the quickstart_boutique_v200 but still the same message i received. Did i missed something? Pls help. ty
Thank you for purchasing this item. Please note that there might have been a typographical/misspelling error while keying in the password. Also, we test and re-test all templates and quickstarts before making them available for download.
For your case, you may want to check out the configuration.php file created after installation for the details.
Thank you
Kind Regards
Hello,
I tried once again to install the newly downloaded file and just used short username: admin and pasword: pass
I still get the same message. :(((
Without me having a look at the configuration.php file created, it is difficult to assess the problem. If you can, please email me the configuration.php file created just after you have installed the quickstart package. Send it to the email address provided in the template user manual.
Thank you
Kind Regards
I already sent you an email. I hope you got it. THanks!
Please let us know to which email address you sent your message. Unfortunately, we have checked our inbox and nothing in it. Please send it to the email address provided in the template user manual.
Thank you
Kind Regards
I emailed it to info8@themesdesigners.net Thanks
Sorry, but there was a little mispelling on the email. The email address does not contain an "8"
Thank you
Kind Regards