Joomla! Template 002044 - Item Support

Hello,
This error message displays during the installation.
Can you help me please?
Thank you.

"Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, postmaster@pix-elstudio.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log."
This error message displays during the installation.
Can you help me please?
Thank you.

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, postmaster@pix-elstudio.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
Hello PIXELSTUDIO,
Without to know the exact problem we can't help, sorry.
You have to check the server error log file.

Regards, AS Team.
Hello and thank you for answer.
Where may I find the server error log please line?
Hello PIXELSTUDIO,
You have to contact your hosting provider. There is some problem with your server.

Regards, AS Team.
Hello,
I managed to install Joomla 2.5 and the template on my domain.
It's perfect.
Here is the link: http: // pix-elstudio.com/
You could tell me please how to reactivate the top menu situated at the top of the site. I deactivated it by mistake...
Could you tell me also how to change the images of the upper slide show?
Thank you in advance.
Best Regards,
Aurélie Goude - Pix' el studio.
Phone : 06 79 59 97 56.
Hello PIXELSTUDIO,
Have you deleted the module or just unpublished? If just unpublished please change the module status to published, if you have deleted it you need to create a new one, please see the following page, it should help you: http://www.astemplates.com/howto/157-8
The images you can change using the slider configuration parameters, the module is published in module position 'slider'.

Regards, AS Team.
Hello AS Team,
I contact you because I need your help.
I bought the template AS002044.
The installation passed well. But this error message displays when I try to see the on-line site: 404 - Component not found. "Main menu" is parametrized by default for the homepage. Can you help me please?
Thank you in advance.
Hello PIXELSTUDIO,
Have you installed the template using quick-start installation package? If yes, please provide us with an access to your Joomla admin panel for checking the issue, sorry we are not able to help you if the template was installed without the quick-start package, in this case you have ask for our services: http://www.astemplates.com/installationservices

Regards, AS Team.
Hello,
Yes, I installed it with package of installation Quick Start.
Here is the www.pix-elstudio.com/administrator access
May I send you the password by email? If yes, at what address?
Thank you in advance for your help.
Hello PIXELSTUDIO,
The info you can publish in your comment, it will be not published, or you can put it in the specials info area under your purchased items section of your AS account.

Regards, AS Team.
Hello PIXELSTUDIO,
We did not have such problems yet, we have checked other templates, beez3 for example, it doesn't work as well. Can you try to reinstall the quick-start package, please use Joomla 3 package.
If you will still have problems please provide us with an access to your server via cPanel, we would like to check your server parameters.

Regards, AS Team.
Comment in status pending...

It will be published after it has been approved by the Website Administrator.
Item Name:
002044
Author:
Downloads:
13412
Created:
2012-11-21
Updated:
2016-05-04
Item Version:
3.0.0
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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