Joomla! Template 002044 - Item Support

hello, now I write it here for the 3rd time in and hope this time on service.
I bought the template and loaded with quick start up after the updates on joomla 2.5.24 and 2.6.8 wirtuemart, unfortunately the buttons not completely visible (virtuemart).
and apparently it is up to the template, because it goes perfectly with other template.
Either I get this time the service I can expect or get the money back!
Hello TOMIBEC,
We are sorry, we do not see this item under your purchased items section, please use appropriate template comments page.

Regards, AS Team.
You know how to annoy the customer, only no answer and then they had allegedly not bought? here your confirmation !!!

Mi 18.06.2014 20:26
Hello tomiBec!

We would first like to thank you for the faith and confidence you have placed in AS Designing Studio.

You've just paid $34.00 to AS Designing Studio for the item: 002047

The item you can download from 'My Purchased Items' section of your AS Template account.
Please click on the URL below or copy it to your browser's address bar and use your assigned username and password to access your AS Template account:
URL: http://astemplates.com/signin

AS Designing Support Team.
Hello TOMIBEC,
We just asking you to use appropriate comments page:
http://www.astemplates.com/virtuemart-template-comments/175-002047

You purchased 002047 item, not 0020244, when you are asking questions please provide us with your site url so we will be able to help you.

Regards, AS Team.
it`s on
Hello, even though I have everything set to "upper case" in the backend, the buttons partly in "lowercase-mode" appears.
http://kolloidales-silber-direkt.de/kolloidalesSilberShop/index.php/kolloidales-silber-shop/gesamtuebersicht-kolloidales-silber/comfortset-plus-detail <- Here "in den warenkorb" and "stellen sie ein frage zum produkt".
Where can I change this?
Hello TOMIBEC,
We are sorry, we do not see this item under your purchased items section, please use appropriate template comments page.

Regards, AS Team.
Item Name:
002044
Author:
Downloads:
13619
Sales:
1633
Created:
2012-11-21
Updated:
2016-11-14
Item Version:
3.1.1
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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