Joomla! Template 002051 - Item Support

Am having a problem instaling the sample data , it either taking too long or returns a database error .this when using quickstart .
if i skip the sample data the username and password i provided for the admin is not correct.
Hello KIPRONOEDY,
What kind of error are you receiving and where you installing it: on your localhost or on your hosting server?

Regards, AS Team.
in my localhost when installing the quickstart at main configuration i created a database name "spezy" username"spez installing sample data it bring the following error "Some errors occurred while populating the database: Table 'spezy.qj9qu_usergroups' doesn't exist SQL=/*!40000 ALTER TABLE `qj9qu_usergroups` ENABLE KEYS */"
.
when idont instal the sample data at the login to adminitration it give me errors as follows "

JUser: :_load: Unable to load user with ID: 505
JUser: :_load: Unable to load user with ID: 505
You do not have access to the administrator section of this site.

this is after i gave the right securities during instalation.
Hello KIPRONOEDY,
In case to help you we need to have an access to your server, thank You.

Regards, AS Team.
Item Name:
002051
Author:
Downloads:
5035
Sales:
900
Created:
2013-06-11
Updated:
2016-05-22
Item Version:
2.2.1
$34.00
Regular License
This item may be used for a single domain only.
$51.00
Extended License

AS Designing Templates Club

Templates Club
Get an access to all 96 items designed and developed by AS Designing team plus all the future items which will be released over the course of your club subscription.

Price starting from $59.00