Joomla! Template Quasar PT - Item Support

Is it possible that the Quickstart won't work correctly? - i tried it with and without sampledate, but it doen't work, i can enter all data - after that i press install - and it hangs up and go back to configuration site.
i'll delete all data and try it again, but i think, that won't solve my problem.
Would be fine if it will work.
Same problem after loading everything new on the server, don't know what i should try now.
That's the only warning i get when i go to kickstart.php:

Warning: is_file(): open_basedir restriction in effect. File(..) is not within the allowed path(s): (/home/.sites/701/site1148/web:/home/.sites/701/site1148/tmp:/usr/share/pear) in /home/.sites/701/site1148/web/kickstart.php on line 5916

so at the 2nd test i tried another kickstart version - but same - always get back to installation.
Item Name:
Quasar PT
Downloads:
121
Created:
2013-09-05
Updated:
2016-04-08
Item Version:
2.4.0
$35.00
Regular License
This item may be used for a single domain only.
$49.00
Extended License

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