Hi, Lyn bought the recipe template and installing the quickstart, not shown me the administrator and the template does not appear as expected. At the beginning I indicated that my version of php is a bit lower than in akeeba but I installed other templates as well and have not had any problems. please tell me what I should do to correct this problem. My hosting site is a third, I can not change my php version. Thank you-
PrimerTemplates
POSTED: 2015-07-03
Hello EVEADA2014,
You could increase php size using php.ini since you are on a shared hosting server.
Thank you
Kind Regards
eveada2014
POSTED: 2015-07-03
Thanks for your reply. However, this does not help me, I have no access to any php file. To give you a better idea, the message that appears to me is as follows:
PHP version 5.5.15 was the original server and your current version of PHP is 3.5.29. Please note that different versions of PHP may have differences that make their extensions (components, modules, plugins, libraries and templates) may not work properly. In these cases the restoration terminated without errors but your site may not display correctly or not load at all. Unfortunately we can not assist with these problems. You should check that all extensions work under PHP 5.3.29 before attempting to restore the site on this server.
Thanks for the follow.
PrimerTemplates
POSTED: 2015-07-03
Hello EVEADA2014,
You can create a php.ini file of your own and place it in the root folder of your site's host. Also, please note that you have to upgrade your php version to 5.5 and above for this to work. Please get in touch with your web host for this.
If all else fails, then let me know and I will provide you with an alternative installation method.
Thank you
Kind Regards
eveada2014
POSTED: 2015-07-04
Thank you for your comment. We have suggested and it has not worked. Our hosting provider indicates that it can not update the current php because there are many sites on the same server that we use the php version 5.3.29 and can not change it. Please help me! I need another way to install. thanks again
PrimerTemplates
POSTED: 2015-07-05
Hello EVEADA2014,
I will provide you with an alternative quickstart package. Just send me an e-mail via the address provided in the template user manual and I will sort you out.
Thank you
Kind Regards
eveada2014
POSTED: 2015-07-06
And I sent the mail, I will be aware of your support. thanks for the follow.
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You could increase php size using php.ini since you are on a shared hosting server.
Thank you
Kind Regards
PHP version 5.5.15 was the original server and your current version of PHP is 3.5.29. Please note that different versions of PHP may have differences that make their extensions (components, modules, plugins, libraries and templates) may not work properly. In these cases the restoration terminated without errors but your site may not display correctly or not load at all. Unfortunately we can not assist with these problems. You should check that all extensions work under PHP 5.3.29 before attempting to restore the site on this server.
Thanks for the follow.
You can create a php.ini file of your own and place it in the root folder of your site's host. Also, please note that you have to upgrade your php version to 5.5 and above for this to work. Please get in touch with your web host for this.
If all else fails, then let me know and I will provide you with an alternative installation method.
Thank you
Kind Regards
I will provide you with an alternative quickstart package. Just send me an e-mail via the address provided in the template user manual and I will sort you out.
Thank you
Kind Regards
I will e-mail you the link within 24 hours.
Thank you
Kind Regards