Joomla! Template 002058 - Item Support

Dear, good afternoon!

Performed procedures for the quickstart installation package, however, the installation does not proceed more than step 1. Request guidance.

Thank you.
Hello MARCELOSOUTO,
What error message are you receiving?

Regards, AS Team.
Hello, AS Team.

Is not showing any error message.

If necessary, I can pass the address where I am trying to install tamplate.

I await return.

MarceloSouto
Hello MARCELOSOUTO,
Yes, please.

Regards, AS Team.
Hi AS Team.

Here's a link Installation: http://vestecnologia.com.br/homologacao2/

A disposição.
--
MarceloSouto
Hello MARCELOSOUTO,
PLease provide us with an access to your server via cPanel, we have to check your server configuration parameters.

Regards, AS Team.
Hi AS Team.

I'm having trouble providing access panel to check ...
Could you provide what settings are required for proper installation?

thank you
Hello MARCELOSOUTO,
You have to install the template using quick-start installation package, after installing the package your site will look exact like our demo preview page, please see the following page for more info:

http://www.astemplates.com/joomla-template-documentation/209-002058

Regards, AS Team.
Hello AS Team.

Unfortunately, we are not able to install the package quickstar tamplate AS02058. The installation does not proceed further than the first step of installing joomla. I wonder if there is some e-mail address where I can send the evidence of the configuration. I could not find any guidance on site location regarding this type of problem. Below is some PHP settings:

PHP version: 5.4

PHP settings
Register Globals - Off
Safe Mode - Off
Allow URL fopen - On
Display Errors - Off
Display Startup Errors - Off
Magic_quotes_gpc - Off

more Options
Enable Session Location - Off
Enable error log - Off
Installation URL: www.vestecnologia.com.br/homologacao2/
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Marcelo Souto
Hello MARCELOSOUTO,
Please provide us with an access to your server via cPanel, we have to check this issue. The access info please put in Special Info area under your purchased items section in your AS account:

http://www.astemplates.com/userinfo.php

Regards, AS Team.
Hello AS Team.

Is there any e-mail where I can send the login and password of my Cpanel. I would not make this information available publicly.

Thank you.
Hello MARCELOSOUTO,
The access info please put in Special Info area under your purchased items section in your AS account:

http://www.astemplates.com/userinfo.php

We are not publishing such info, the info is available for our team only.

Regards, AS Team.
Dear AS team,

Information provided in the My Purchased Items Special Info tab on the area.

thank you
-
Marcelo Valerio
Hello MARCELOSOUTO,
Is it possible to change the panel language to English, sorry, оtherwise we can not help you. Can you install regular Joomla?

Regards, AS Team.
Item Name:
002058
Author:
Downloads:
7651
Created:
2013-10-25
Updated:
2016-09-10
Item Version:
1.6.2
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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