Joomla! Template 002058 - Item Support

Hallo,

following question: If I put an icon (.png) in content or module it always shows as big as it is. If you change the dimensions in editor to a minor measure it looks fine in editor, but in frontend it is as big as before. Tried out in Tiny MCE and JCE on Joomla 3.1.5 (Template (PRO) installed with Quickstart).

Any idea why?

Warm regards Bernhard
Hello BERNHARDS,
What is your site url please? We have to see this issue.

Regards, AS Team.
Hello Team,

yesterday in the evening I have updated to Joomla 3.1.6. Now it works ;-).

Sorry about the inconvenience I made.

Thanks for your help

Bernhard

Hi Team,

I have a smaller problem with FAQBook Pro, thats the comment of the developer:

Any hint how can I solve the problem. Tested it on a fresh and empty 3.2.0 installation only with the template and FAQBook Pro, it is the same.
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Hi Bernhard,

The left navigation problem is caused by a script in your template.
If you look at the classes of the left navigation list items (li)
you will see that the first li has a class "firstItem".
This class creates the problem. The class is not added by FAQ Book Pro but from some extension in your website or from your template.

This class does not exist in FAQ Book Pro and should not be there as it causes all the errors you mention above.
The same goes for the 'Home button'. The same class is added there too.
You must find what adds these classes and disable it.

Warm regards and thanks Bernhard
Hello BERNHARDS,
We are sorry, we are not able to provide free support for third-party extensions, please use the following page for our services:

http://www.astemplates.com/customservices

Regards, AS Team.
Hi AS Team,

I installed template with quickstart (Joomla 3.1.5) and now update to Joomla 3.2.0. All looks fine at first glance, but if you want to create a new module (empty content/custom html) or edit an existing module all menu items inside module are lost and you cannot save the the module. Using both TinyMCE and/or JCE in Joomla 3.2.0.

My fault or something else ?

Warm regards Bernhard
Hello BERNHARDS,
They made a lot of changes in the new version, so we have to see the source code of your module, can you please let us know your site url?

Regards, AS Team.
Hi AS Team,

it is not to see at frontend, it is a backend problem.

ras-neu.rent-a-salesman.info

Warm regards Bernhard
Hello BERNHARDS,
Can you please provide us with an access to your joomla admin panel?
As well please provide us with the source code for the custom html module.

Regards, AS Team.
Hi AS Team,

naturally I can give you access to admin panel, but where I can send the login. I surely will not do this here ;-)

Warm regards Bernhard
Hello BERNHARDS,
You can put it in your post, we are not publishing such info, or you can put it in Special Info area under your purchased items section of your AS account.

Regards, AS Team.
Hi AS Team,

I am very sorry about the trouble I made again. Tested yesterday to disable one plugin after an other and so found out that "Better Preview" fom NoNumbers made the problem. It is not really necassary for me, therefore I disabled it permantly (until an update will come) and now all works fine with Joomla 3.2.0.
If you want, you can delete all my entries here, it was my fault.

Warm regards and many thanks
Bernhard
Hello AS Team,

a minor problem with < class="moduletable ">. I use Rocket Theme's RokSproket and < class="moduletable "> is always shown on frontpage. I know that you do not support third party extensions, but perhaps it is really a problem of the template. See comment of Rocket Theme here:

https://www.rockettheme.com/forum/index.php?f=611&t=200327&rb_v=viewtopic

Extract of comment:

At point 1 of the page, this code is produced by the template. The < class="moduletable "> is a very common class name to stylize a module. However we did away with table based styling a long time ago and now stick to using <div>'s. What's important is that usually after this statement you would see the modules code.
This is at point 2 where the styling for the RokSprocket module begins.
So you have to track down why the template is putting the code out in such a borked fashion.

If there is any solution which can help me plese tell me.

Warm regards Bernhard
Hello BERNHARDS,
In all our template we are using <div>'s only, we don't have any tables.
By some reason the extension removes the div tag, it should be investigated by our developers, you can ask for our services using the following page: http://www.astemplates.com/developmentservices

Regards, AS Team.
Hello AS Team,

where can I found which "module class suffixes" are used in this template and what they do (I only found navigation and social).

Regards Bernhard
Hello BERNHARDS,
We are not using any other suffixes.

Regards, AS Team.
Hi AS Team,

for what is the file icomoon-custom.svg in font folder?

This file is about 222KB and Google PageSpeed Insight always says that I have to compress this file (possible down to 68KB). I tried to open it in inkscape and some other programs but only get a white paper.

Google says: compress to .svgz but I cannot find how to. Gzip in Joomla is activated.

Any idea what to do?

Warm regards Bernhard
Hello BERNHARDS,
CVG format is used for XML vector graphics, please see the following page for more info:
http://www.w3schools.com/svg/svg_intro.asp

In your case you can just delete it from the fonts folder.

Regards, AS Team.
Hi Team,

I just downloaded V 1.40 for 002058 Template. I tried to upgrade existing V 1.3.0 (only the template zip) but get an error that the directory install is used by an other template.

Any idea how to update

Warm regards Bernhard
Hello BERNHARDS,
The template files you have to upload on your server via FTP only, please do not forget about backup.

Regards, AS Team.
Item Name:
002058
Author:
Downloads:
7886
Sales:
1111
Created:
2013-10-25
Updated:
2016-09-10
Item Version:
1.6.2
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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