Joomla! Template 002055 - Item Support

Hi, We are using ASTemplate AS 002055 with Joomla version 3.4.8 and there is a special bug in your template. Could you help us with the following problem? It happens on this page: http://boei-limburg.nl/organisatie/team-boei-limburg This page is an overview of team members (articles) with a readmore tag directly after an heading tag H2 (this is the content of our H2 tag: Psycholoog NIP, GZ-psycholoog/orthopedagoog-generalist, Gezinscoach/Jeugdhulpverlener etc.). These are functions of our team members. But when we have two team members with exactly the same function (H2) it changes the title/name of one of the two articles. So when Karin and Jos are both 'Psycholoog NIP' it changes the name of Jos Extra to Karin de Jonge. It does not happen with another template. Could you help us with this problem? Maybe we can make it more clear with some screenshots?
Hello RARIGTERING,
We are sorry, we do not see this item under your AS account, our support is available for premium version only.

Regards, AS Team.
We have bought a regular license for 002055, but we're using the free edition of the template. Is it possible to receive support on this free version so we don't have to install the paid version (and so overwrite te existing template)?

This is the problem:
"Hi, We are using ASTemplate AS 002055 with Joomla version 3.4.8 and there is a special bug in your template. Could you help us with the following problem? It happens on this page: http://boei-limburg.nl/organisatie/team-boei-limburg This page is an overview of team members (articles) with a readmore tag directly after an heading tag H2 (this is the content of our H2 tag: Psycholoog NIP, GZ-psycholoog/orthopedagoog-generalist, Gezinscoach/Jeugdhulpverlener etc.). These are functions of our team members. But when we have two team members with exactly the same function (H2) it changes the title/name of one of the two articles. So when Karin and Jos are both 'Psycholoog NIP' it changes the name of Jos Extra to Karin de Jonge. It does not happen with another template. Could you help us with this problem? Maybe we can make it more clear with some screenshots? "
Hello RARIGTERING,
Yes, please provide us with screenshots, the screenshots you can upload on your server and let us know urls.

Regards, AS Team.
Hi,

This is how it should be (so a unique article title and the same description between heading tags)
http://boei-limburg.nl/boei-screen1.png

This is what happens in the frontend when there is a same description in heading tags:
http://boei-limburg.nl/boei-screen2.png
Hello RARIGTERING,
Can you please let us know the category name where we can see these articles and article IDs?
Also please provide us with an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
See our Special Info under our Purchased Items!
Hello RARIGTERING,
We checked the page source code and articles, we do not see any H2 tag in your articles, here is a code example:

<div class="item item__blog leading-2">
<div class="item_img img-intro img-intro__left">
<img alt="" src="/images/teamfotos/Cindy.jpg">
</div>
<div class="item_header">
<p class="item_title">
<a href="/organisatie/team-boei-limburg/141-cindy-visser"> Cindy Visser</a>
</p>
</div>
<div class="item_introtext">
<h4>Gezinscoach1</h4>
<div class="fastsocialshare_container">
<div class="fastsocialshare-share-fbl">
<div class="fastsocialshare-share-tw">
<script>
<div class="fastsocialshare-share-gone">
<div class="fastsocialshare-share-lin">
<div class="fastsocialshare_clearer"></div>
</div>
</div>
<a class="btn btn-info" href="/organisatie/team-boei-limburg/141-cindy-visser"> Lees Meer </a>
</div>>

Also we do not see any problems with your articles, probably you have to clear your browser cache?

Regards, AS Team.
If you change <h4>Gezinscoach1</h4> to <h4>Gezinscoach</h4> in Joomla backend you will see what happens with the name Cindy Visser. (changes in Bonnie)
Hello RARIGTERING,
It is not a problem with template, we checked the page with default joomla templates beez3 and protostar, the same problem with both templates, try to disable the fast social container and check.

Regards, AS Team.
Item Name:
002055
Author:
Downloads:
6426
Sales:
879
Created:
2013-11-01
Updated:
2016-03-31
Item Version:
2.0.1
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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