hello
slides Contacts, Careers, About, Blog no longer display images. It only works the Slide Home. I checked all the parameters, but I can not solve. In place of the image is visualizzatato an empty box and the cursor loaded. And as if he could not find the images !!
AS Templates
POSTED: 2014-10-01
Hello ITALOTADDEO,
What Joomla version do you have?
Regards, AS Team.
ITALOTADDEO
POSTED: 2014-10-01
Dear AS Team
after the first installation I updated the version of Joomla 3.3.6
Could this be the problem?
thanks
AS Templates
POSTED: 2014-10-01
Hello ITALOTADDEO,
Yes, it could, can you please provide us with an access to your Joomla admin panel for checking this issue? The info please put in the Special info area under your purchased items section of your AS account.
Regards, AS Team.
ITALOTADDEO
POSTED: 2014-10-01
I mounted the site locally on my pc.
We do not have another system to make control panel?
thanks
AS Templates
POSTED: 2014-10-01
Hello ITALOTADDEO,
Few days ago we released a patch for fixing this problem, please download it from here: http://astemplates.com/patches/_item.zip
Unzip the package and upload the _item.php file in 'modules/mod_as_artslider/tmpl' folder on your server.
Regards, AS Team.
ITALOTADDEO
POSTED: 2014-10-12
Hi AS Team
After preparing the site locally, I published on the web server.
I only work the homepage, but none of the links !!
What file I need to configure to make it work?
thanks
AS Templates
POSTED: 2014-10-13
Hello ITALOTADDEO,
Have you installed it using quick-start installation package? What is your site url please?
Regards, AS Team.
ITALOTADDEO
POSTED: 2014-10-13
good morning
AS Team
The site in the local working properly, when it was published by errors.
the address is: www.assocomsa.it
thanks
AS Templates
POSTED: 2014-10-13
Hello ITALOTADDEO,
It is a problem with your web-hosting.
The first step should be login to back-end and check the Global configuration -> SEO Settings. Switch off Search Friendly URLs.
But probably You or your client need short links (SEF URLs), so make this steps (it should help, but we dont give you a warranty because each server settings are different):
1. From Quickstart package unzip the htaccess.txt file
2. Rename it from htaccess.txt to .htaccess
3. Edit .htaccess with Notepad or with another editor
4. Find the line that has " ‡ RewriteBase "
5. Remove the " ‡ " sign to uncomment
6. Note: if your site is on a sub-directory the above should appear like this
7. RewriteBase /yourJoomlaRootFolder/
8. Use FTP to copy the .htaccess file to your web server
9. Enable few SEF options again in Global Configuration
10. Refresh browser and check to see if it is working.
If this still doesnt work, please contact with your server/host support and make sure you send them all of the above information because you may have a server issue. For more tips search here: http://forum.joomla.org/viewtopic.php?p=2700376
Regards, AS Team.
ITALOTADDEO
POSTED: 2014-10-13
Good evening AS TEAM
I solved the problem by using the htaccess file as you suggested.
In addition to the modification (remove # RewriteBase) I entered to #
Options + FollowSymLinks (#options + FollowSymLinksNow)
Thanks for everything
ITALOTADDEO
POSTED: 2014-10-20
Good evening AsTeam
to install the update 1.2-0 for 002057 which files you need to use
thanks
AS Templates
POSTED: 2014-10-20
Hello ITALOTADDEO,
The update you can download from your AS account and replace files accordingly to the following page:
http://www.astemplates.com/joomla-template-news/212-002057
Please do not forget about backup before the update.
Regards, AS Team.
ITALOTADDEO
POSTED: 2015-01-09
Hi ASTEMPLATES
I installed the theme 002057 in version 1.1.0
Can I upgrade directly to 2.1.1
What I need to copy files on the remote server?
Thank You
AS Templates
POSTED: 2015-01-09
Hello ITALOTADDEO,
Yes, just replace all files, do not forget to make backup before upgrade.
Regards, AS Team.
ITALOTADDEO
POSTED: 2015-02-03
Hi As Team,
My site is very slow.
I contacted the provider and I applied the suggestions to improve performance.
What do you recommend for better performance?
When starting the site is slow, and the links do not respond immediately.
You can verify? www.assocomsa.it
thank you
AS Templates
POSTED: 2015-02-03
Hello ITALOTADDEO,
In the internet you can find a lot of info regarding website optimization, we can suggest you to try Google Webmaster Tools:
https://www.google.com/webmasters/tools/home?hl=en
As well you have to think about good hosting provider and hosting plan.
Regards, AS Team.
ITALOTADDEO
POSTED: 2015-02-05
Hi As Team
On monitor with 1024x768 resolution, menus overlap.
How can I fix it?
Thank You
AS Templates
POSTED: 2015-02-05
Hello ITALOTADDEO,
You can try to increase your logo size or menu items width.
Regards, AS Team.
ITALOTADDEO
POSTED: 2015-03-11
Hello AS Team,
There are no problems if I upgrade to version 3.4.0 joomla template 002057?
Get an access to all 94 items designed and developed by AS Designing team plus all the future items
which will be released over the course of your club subscription.
Price starting from $59.00
slides Contacts, Careers, About, Blog no longer display images. It only works the Slide Home. I checked all the parameters, but I can not solve. In place of the image is visualizzatato an empty box and the cursor loaded. And as if he could not find the images !!
What Joomla version do you have?
Regards, AS Team.
after the first installation I updated the version of Joomla 3.3.6
Could this be the problem?
thanks
Yes, it could, can you please provide us with an access to your Joomla admin panel for checking this issue? The info please put in the Special info area under your purchased items section of your AS account.
Regards, AS Team.
We do not have another system to make control panel?
thanks
Few days ago we released a patch for fixing this problem, please download it from here: http://astemplates.com/patches/_item.zip
Unzip the package and upload the _item.php file in 'modules/mod_as_artslider/tmpl' folder on your server.
Regards, AS Team.
After preparing the site locally, I published on the web server.
I only work the homepage, but none of the links !!
What file I need to configure to make it work?
thanks
Have you installed it using quick-start installation package? What is your site url please?
Regards, AS Team.
AS Team
The site in the local working properly, when it was published by errors.
the address is: www.assocomsa.it
thanks
It is a problem with your web-hosting.
The first step should be login to back-end and check the Global configuration -> SEO Settings. Switch off Search Friendly URLs.
But probably You or your client need short links (SEF URLs), so make this steps (it should help, but we dont give you a warranty because each server settings are different):
1. From Quickstart package unzip the htaccess.txt file
2. Rename it from htaccess.txt to .htaccess
3. Edit .htaccess with Notepad or with another editor
4. Find the line that has " ‡ RewriteBase "
5. Remove the " ‡ " sign to uncomment
6. Note: if your site is on a sub-directory the above should appear like this
7. RewriteBase /yourJoomlaRootFolder/
8. Use FTP to copy the .htaccess file to your web server
9. Enable few SEF options again in Global Configuration
10. Refresh browser and check to see if it is working.
If this still doesnt work, please contact with your server/host support and make sure you send them all of the above information because you may have a server issue. For more tips search here: http://forum.joomla.org/viewtopic.php?p=2700376
Regards, AS Team.
I solved the problem by using the htaccess file as you suggested.
In addition to the modification (remove # RewriteBase) I entered to #
Options + FollowSymLinks (#options + FollowSymLinksNow)
Thanks for everything
to install the update 1.2-0 for 002057 which files you need to use
thanks
The update you can download from your AS account and replace files accordingly to the following page:
http://www.astemplates.com/joomla-template-news/212-002057
Please do not forget about backup before the update.
Regards, AS Team.
I installed the theme 002057 in version 1.1.0
Can I upgrade directly to 2.1.1
What I need to copy files on the remote server?
Thank You
Yes, just replace all files, do not forget to make backup before upgrade.
Regards, AS Team.
My site is very slow.
I contacted the provider and I applied the suggestions to improve performance.
What do you recommend for better performance?
When starting the site is slow, and the links do not respond immediately.
You can verify? www.assocomsa.it
thank you
In the internet you can find a lot of info regarding website optimization, we can suggest you to try Google Webmaster Tools:
https://www.google.com/webmasters/tools/home?hl=en
As well you have to think about good hosting provider and hosting plan.
Regards, AS Team.
On monitor with 1024x768 resolution, menus overlap.
How can I fix it?
Thank You
You can try to increase your logo size or menu items width.
Regards, AS Team.
There are no problems if I upgrade to version 3.4.0 joomla template 002057?
Thank You