Joomla! Template 002059 - Item Support

Probably a very easy way to fix this but can't find it very fast.
I was able to change the orange color in the css code but there is also a light blue line beneath the slideshow that I can't find where to change this color. Can you help save me a lot of searching time?

Thank you!

MAN-D-SIGN
Hello MANDSIGN,
The border color you can change in the ext.slider.css file in the following class:

#camera-slideshow {
border-bottom: 10px solid #99B5C9;
box-shadow: 0 1px 3px #666666;
}

Regards, AS Team.
Hi,

The submenu's only load on the homepage and on one other page. As soon as I click on the other pages the dropdown of the submenu's doesn't appear when hovering it.

Thanks for your answer,

Kind regards,

Mandy
Hello MANDSIGN,
We are sorry, your license for our free support is expired, you may extend it from your AS account or ask for our services.

Regards, AS Team.
Hi, how can I extend this?

Kind regards.
Hello MANDSIGN,
The license you can renew from your AS account - My Purchased items page.

Regards, AS Team.
On www.heerenschoentechniek.nl I have the following problems;

- when a menu item with dropdown menu items is active, and you hover the menu item, the dropdown menu doesn't show
- I updated to Joomla 5.4.6. and now suddenly a print icon appears in the custom html module at as-position30 at "contact" and I am not able to remove it
- on a Google Chrome browser on a Samsung device the homepage doesn't load, and the same problem as the first problem appears, only now the following; when a menu item with dropdown menu items is active, the mobile device menu isn't available, so you can not select other menu items when you select the top menu item.

Is the template always up to date? I see the template is created in 2013 and updated in 2015. If I installed the template before the latest update, will it have some bugs maybe?

Thank you!


Kind regards.
Hello MANDSIGN,
Just checked your site, the menu is working, we do not see any problems with dropdown menu, or maybe do you have a problem on some specific page?
In your Joomla admin panel -> Extensions -> Plugins -> System - Google Maps under General settings tab please find 'Print button' parameter and change it to 'none'.
What Samsung device do you have? Did you check our template demo page, is it working on your device?

The template release log you can preview here:
http://www.astemplates.com/joomla-template-news/218-002059
You just need to replace the updated files by uploading them on your server via FTP, please do not forget about backups before uploading.

Regards, AS Team.
Hi,

Thanks!

The problem occurs on this page: http://heerenschoentechniek.nl/index.php/producten
If you hover "Producten" when the menu "Producten" is active, the dropdown doesn't show.
Also on this page: http://heerenschoentechniek.nl/index.php/over-ons.

I think it is Samsung Galaxy but let me check with my customer.

Thank you.
Oh, by the way. It was a samsung note mobile phone!

Kind regards.
Hello MANDSIGN,
Did you check as well our demo page on your device?

Regards, AS Team.
I checked the demo page on my computer and the dropdown works there. I don't have a samsung note myself, so I asked the customer to take a look at the demo page.

The dropdown also doesn't work on my computer. It is on this page; http://heerenschoentechniek.nl/index.php/producten
If you hover menu "Producten" the dropdown doesn't work.


Thank you.
Hello MANDSIGN,
You have some j-Query conflict, please check all latest published extensions on this page, you can do it by disabling them on-by-one in case to find the extension which cause you the problem.

Regards, AS Team.
Hi,

I disabled all plugins and extensions that I manually uploaded to the website, but still have the problem.. Any idea now?

Regards.
Hello MANDSIGN,
Can you please provide us with an access to your Joomla admin panel? The access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
Hi,

I added information to the Special info area to login.

Looking forward to your reply.

Kind regards.
Hello MANDSIGN,
The menu is not working if the menu item type is Category Blog or Category Articles, also not working category layout options, we think some files were corrupted during Joomla update, our suggestion is to download the latest Joomla version from joomla.org website and upload all files from the downloaded package over the existing.
Please do not forget about backups.

Regards, AS Team.
Hi,

Is it maybe possible that the problem occurs because of an older version of the template?
The problem occurred immediately after installing Joomla on a new website and activating the AS designing template so it seems almost impossible it is because of corrupt files by updating Joomla.

Kind regards.
Hello MANDSIGN,
It is not related to the template, there are some problems with your Joomla.

Regards, AS Team.
Item Name:
002059
Author:
Downloads:
10547
Created:
2013-12-05
Updated:
2016-07-21
Item Version:
2.0.0
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

AS Designing Templates Club

Templates Club
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