Joomla! Template 002059 - Item Support

Hi!
I have installed the quick Installation and not changed anything, but the Slider doesn't work and I have no idea why!
Slider is still not shown - Article is published, Category is still "Slider" and Module-Position 5 is also published.
What can I do? Where is the Problem?
THX for answer!
Hello ANGELIKA,
What is your site url please, we have to see the source code.

Regards, AS Team.
Hi AS Team,
I don't want to publish the URL here at the moment. Is there a possibility to send you the URL by email?
Hello ANGELIKA,
You can put it under your Purchased items section in the domain name field: http://astemplates.com/userinfo.php

Regards, AS Team.
done!
update to my request:
I have installed quickstart a 2nd time - now it works!
GREAT TEMPLATE!!!
Hello ANGELIKA,
Great :)

Regards, AS Team.
Hi!
Mobile Version really doesn't look good! How can I disable (turn off) mobile version? I want to see the site on mobile in the same look as on PC.
THX for information!
Hello ANGELIKA,
We are sorry, there is no such option, it should be developed.

Regards, AS Team.
Item Name:
002059
Author:
Downloads:
10516
Created:
2013-12-05
Updated:
2016-07-21
Item Version:
2.0.0
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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