I had used Joomla before and have just got back into it. I found this template and it is just what I needed.
I downloaded the free version but found that your support team take great pleasure in telling customers that they can't help with the free versions.
So, I have purchased the Premium version and your support team are no longer telling me that they can't help me. They are, in fact, ignoring all my emails now.
The instructions on your website are quite vague.
I have installed Joomla 3 on my server. I have FTP access. To where do I upload the quickstart file? To where do I upload the template files? Do I unzip in the server or on my computer first?
I have tried a few things but nothing seems to be happening.
Do you have a phone number where I can get some help?