Joomla! Template Medical PT - Item Support

Hello,
I tried to install the quickstart for this template, but the installation got stucked on the database details, step2. I already created the database on cpanel as usual and the initial check for the installation is all in green. The hosting provider exceeds all the requirements for this template as per the manual. Please let me know what can cause this problem.
Thanks.
Gerardo Ruiz.
Comment in status pending...

It will be published after it has been approved by the Website Administrator.
Item Name:
Medical PT
Downloads:
104
Created:
2014-02-13
Updated:
2016-02-26
Item Version:
4.0.1
$35.00
Regular License
This item may be used for a single domain only.
$49.00
Extended License

Primer Templates Club

Templates Club
Get an access to all 67 items designed and developed by Primer Templates team plus all the future items which will be released over the course of your club subscription.

Price starting from $69.00