Joomla! Template 002066 - Item Support

I love this template and I'm just mocking up a sample site for a client but the menu seems to be a little broken. I've followed the installation instructions and module config guide but I still get short vertical white lines between some menu items and the menu strip is far too deep. is there a compatibility issue with the new versions of J3? I've tried it on v3.2.3 and v3.3.6
We are sorry, we do not see any purchased items under your account, our team supporting premium versions only.

Regards, AS Team.
i've not purchased this template yet, i'm doing a draft for customer approval and do not wish to puchase the template until the client is happy to proceed. is this white line a fault with the free version of the template only? you can see the white lines on the menu at
i've got to showcase this to the client in about 8 hours so any help you can give very soon would be ace.
Sorry again, as we already posted we are not able to provide support to our free items.

Regards, AS Team.
there you go, I've bought it, now can you tell me what the problem is
Our suggestion is to install it using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info:

Regards, AS Team.
okay, thanks for the info but I've done a full installing using the quick-start package and i still get the white lines, please can you advise:
It looks just fine now, try to clear your browser cache.

Regards, AS Team.
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