Joomla! Template 002070 - Item Support

Hello AS Templates, I am looking forward to buy this template for my new project (I will do so in 2-3 days). My question is about the Facebook module(or plugin) on the web site of ALKALINE ( Why is Facebook link on the left on the home-page covered on the upper edge? Is this because ALKALINE has a logo in the logo area that is long (S T A D T K A P E L L E H A S L A C H)?


Hello team AS Templates,

If I enter Global Config. in my admin area I get Error 412 message???

In the past I have installed several Joomla templates on my server (100ws) and I never have had this issue?!

I have created a database, I transferred the to my server via FTP, unpacked the zip file directly in my server admin area (no files can be lost) and installed the template. All was working fine, but when I clicked on Global Configuration than i get this error!

Your assistance needed ASAP.

Very best regards,

You have to check your server log, this error message comes from your server, here you can find more info about this message:

Regards, AS Team.

Thank you. I will contact my server provider.


Hello AS templates,

I have an issue with an Plugin on my site

My site link:

The thumbnail is just black?

I added 1 photo in the folder /images/CrossCross-orange/

Plugin link:

Whato could be wrong?


Is in this template a similar plugin integrated? If there is something similar existing in the template so that I will be able to add thumbnails to the article than this would be great!?

Best regards,

Hello AS Templates,

I think this is the solution:

In the Lazy Load Module I changed this parameters;

Include Images: YES

I deleted all data in the EXCLUDE IMAGES box

Now my plugin works fine, but I had to add the Home slider image names and I think I will have to add also all other images that are loaded with Lazy Load (portfolio, ....)

Will this work as I think it should?


Yes, you have to add excluded images names or replace with included images.

Regards, AS Team.
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