Joomla! Template 002022 - Item Support

Dear Support Team,

we bought a licence for your template AS0002022.
It was clear that the template isn't optimized for mobile devices. But the whole content of a webside should be visibale on a smart phone. At the moment we have the problem that the texts are cropped on the right site and there is no freespace at the left and right border. At the moment we only use the following module positions:
- position-1
- position-2
- position-3
- position-7
- position-41
- position-42
- position-52
- slider

On the demo page everything is correct.
Is there any special thing we have to activate oder do we have to use any special position?

Regards

Martin


Dear Support Team,

one addition to my request. The webpage trend-tech.dk (I found these address here in the comments) there is the same problems if you use a smartphone (I use iPhone).

Regards

Martin
Hello MAHOPPE,
You are absolutely right, it is happens because this template is not optimized for mobile devices. BTW, what is your site url, maybe we will be able to help you after we will check it.

Regards, AS Team.
Hi,

I hope we can fix the problem, because of your demo which is working on a mobile device we decided to by your template. But I am very confident to fix the problem.

One other thing. You write on your website that you design individual templates. We reflect to redesign our main webpage. At the moment we are working with typo3 but this CMS is to powerful for us.
At the moment there are no rules for the layout. We are open to any ideas we. The only condition is that the PC web browser needs as well as smartphone and tablets work. If you are interested in designing a new Layout/template for us please make us a offer.

Kind regards from Germany

Martin
Hello MAHOPPE,
We are going to release an update next week which hope help you with the problem.
Regarding the individual design, please use the following page for our development services: http://www.astemplates.com/webdesignservices

Regards, AS Team.
Hello,

which news and which gallery module do you use in the template demo?

Regards,

Martin
Hello MAHOPPE,
In this template we are using Sigplus gallery, it is included in the installation package for Joomla 3.

Regards, AS Team.
Hello,

thanks for your answer. And which news module do you use. Is it also included in Joomla 3?

Regards,

Martin
Hello MAHOPPE,
We are not using a news module in this template. Our suggestion is install the template using quick-start package, after installing the package your site will look exact like our demo preview, please see the following page for more info:
http://www.astemplates.com/howto/55

Regards, AS Team.
Hi,

I installed Joomla 3.1.5 and the new template update. Is it possible that the slider is't working?

Thanks
Martin
Hello MAHOPPE,
We are sorry, do you want disable the slider?

Regards, AS Team.
Hi,

sorry, I don't want disable the slider, I want use the slider, but the slider doesn't slide. I only see the first image.

Regards
Martin
Hello MAHOPPE,
What is your site url? Have you installed any modules which use jQuery library? Probably you have some conflict between the libraries, try to unpublish the installed extensions in case to find the problematic one.

Regards, AS Team.
Hi,

our test url is as.flensforfun.de

We only installed Joomla 3.1.5 and the template Joomla.3as002022_template.zip. We also create a new DB for the page. Additional we copied the as002022 folder from /templates/as002022/images/sampledata to /images/sampledata/

That's all what we have done.

Regards

Martin
Hello MAHOPPE,
We recommend you to install the template using quick-start installation package, after installing the package your site will look exact like our demo preview, please see the following page for more info:
http://www.astemplates.com/howto/55

Regards, AS Team.
Hi,
I installed also the quick-start installation. After the installation the slider is working but there is the old bug with the smartphone layout. I compared the updated files (templateDetails.xml, index.php, css/template.css ...) and I saw that the quick-start files are not the same like the template version. So I copied the files from the template to the quick-start folder. After this, the smartphone layout was ok, but the slider doesn't work. So I changed line 90 in the index.php to use the old jquery lib. Now the slider is working and the layout is ok.

Result: If you use the jquery.1.10.2.min.js lib the slider is not working.

Now it's your job.

Regards from Germany

Martin

Hello MAHOPPE,
You have to download the latest package from your AS account and install it. Sorry, we still don't see your site installed with the quick package: as.flensforfun.de

Regards, AS Team.
Hi

as.flensforfun.de:
template installation (Slider not working, smartphone layout ok)

as1.flensforfun.de:
quick installation (Slider working, line 90 in index.php changed to use jquery-1.8.0.min.js, smartphone layout ok)

as2.flensforfun.de:
quick installation (Slider not working, smartphone layout ok)

Sorry, the files in the quick installation are all corret. This was a mistake of mine.


Regards
Martin
Hi,

as1.flensforfun.de:
(jquery-1.8.0.min.js)
Slider is not working on iPhone and Internet Explorer, only with the firefox)

Martin
Hi,

as1.flensforfun.de
(jquery-1.8.0.min.js)
Is working. I forget to copy the jquery file to the script folder. I think it's time to make weekend.

Martin
Item Name:
002022
Author:
Downloads:
23261
Sales:
1765
Created:
2011-03-05
Updated:
2016-09-19
Item Version:
6.4.0
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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