Joomla! Template 002022 - Item Support

dear as,
today I purchased this template. install the quick start. After installation, if I open my webpage will not display anything. joomla to work, but not the template. What is the problem?
Best regards,
Hello SZABIKA2,
Did you install sample data due Finalization step? For more info please see the template documentation:
http://www.astemplates.com/joomla-template-documentation/55-002022

Regards, AS Team.
Hello AS,

Of course, at the end of the install sample data.
But when I open my web page, just play and not display anything.

Regards,
Already five or re-installed and when you open the Web page does not display anything.
I do not know what the problem may be with him.
Regards,
Hello SZABIKA2,
Can you please provide us with an access to your server via FTP and Joomla admin panel for checking this issue? The access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
Hello AS,
I put the info in Special info area.
Regards,
Hello SZABIKA2,
Everything looks fine, can you please try to install and check default Joomla package from https://www.joomla.org/download.html
website?

Regards, AS Team.
Hello SZABIKA2,
Also please check your server logs, probably you have some misconfigurations on your server.

Regards, AS Team.
Hello AS,
I tried the default joomla and I installed the template. it was good. but if I install the quick start is not good.
Regards,
Hello SZABIKA2,
Can you please provide us with an access to your cPanel?

Regards, AS Team.
Unfortunately, we can not give.
Regards,
Hello AS,
So far, the 5.x template I used the 2.5.x joomla with. I had no problems with it.
Regards,
Hello SZABIKA2,
We changed our template to default Joomla Beez3 template, still the same problem. We have to see your server logs, sorry, without access to your cPanel we will not be able to help you.

Regards, AS Team.
Hello AS,

I would like to ask that we managed to find some solution?

Regards,
Hello SZABIKA2,
Sorry, where we can see your server logs? As well we can not find how we can access you SQL databases, can you please let us know where we can find it?

Regards, AS Team.
Hello AS,

I typed the information on Special info area.

Regards,
Hello AS,

I installed the default joomla again.
Then I installed manually as002022 template.
So it works properly. I just do not know
configure the modules.

Regards,
Dear AS,

If you can not find another solution, it is possible for you to set all the modules?

Regards,
Hello SZABIKA2,
Did you take and install the Joomla package from joomla.org website or from your hosting provider?

Regards, AS Team.
Hello AS,

Yes, I know, but the Joomla 2.5.x version.

Regards,
Item Name:
002022
Author:
Downloads:
23108
Created:
2011-03-05
Updated:
2016-09-19
Item Version:
6.4.0
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

AS Designing Templates Club

Templates Club
Get an access to all 95 items designed and developed by AS Designing team plus all the future items which will be released over the course of your club subscription.

Price starting from $59.00