Website Template 001022 - Item Support

Yes it works. It was the captcha, I had removed the captcha code and doesn't works the form.

Please,how can I do to delete all the captcha without affecting the e-mail form? I don't need that people introduce captcha.

Thank you very much
Hello CESARALBAS,
We are sorry, there is no such option, it can be deleted with whole form or it should be redeveloped, the form with the captcha should work just fine for you, we are using it on one of our websites without any problems: http://alechkostudio.com/

Regards, AS Team.
my email form doesnt work, dont know why...
im using a office 365 email but its a @mydomain.com anyways so could this be the problem?
Hello 361DEGREDESIGN,
Please be sure you changed email addresses and described in the template documentation, please see Contact Us Form paragraph:
http://www.astemplates.com/website-template-documentation/408-001022

We can suggest try to use gmail email account.

Regards, AS Team.
Still doesnt work, i called godaddy for some help, we made sure my php is working properly, they said the problem was with the php form or the code..could you contact me on my email to help me figure out whats the problem plz
adamf@361degresdesign.com
Hello 361DEGREDESIGN,
Have you checked your server logs ? What message are you receiving?

Regards, AS Team.
Hi, how do I go about getting the email form to function when the site is on a subdomain, for example brs.example.com . In the hosting account the subsite is located in a subfolder, so public_html/brs. When the template is setup in the root public_html folder the email function works properly but when in a subfolder it doesn't seem to work. Is there any way to make email work from within a subfolder?
Hello ALLSTARTECHSD,
the "From:" email address must to have the same domain as the domain of your site - unless you have configured your server's mail settings, for subdomains configuration you have to contact your hosting provider.

Regards, AS Team.
I accidentally purchased the Economy package instead of upgrading my Advanced membership, is there a way to pay the $20 difference and upgrade my other licensing instead?
Hello ALLSTARTECHSD,
Please contact us using the following page:
http://www.astemplates.com/questions

Regards, AS Team.
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Item Name:
001022
Author:
Downloads:
297
Created:
2015-08-22
$15.00
Regular License
This item may be used for a single domain only.
$24.00
Extended License

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