Joomla! Template Thematic PT - Item Support

Hello AS team

I just bought the template Thematic; I use the latest version of joomla, but I cannot install the template. What do I have to do to be able to install the template Thematic in my joomla?

The instructions in the Thematic User Manual do not work.
Please can you help me so I will be able to install this beutiful template?

Emma Baan
Question: I bought the joomla template Thematic. Some weeks ago I got the fatal error Fatal error: t3import not found object: core.libs.Browser in /var/www/vhosts/6/122693/webspace/siteapps/joomla-46485/htdocs/plugins/system/jat3/jat3/core/common.php on line 33.

I contacted the e-mail address I got with the template. I got a reply and send in my login details. However up and until now nothing has changed, I got no reply from a person called Dachi Norbert and still have the fatal error. Dachi Norbert replied only once and asked for my login detail, I have send them on 7 march. On 22 March I again send an e-mail, but no reply. Please how can I get an answer from AS Templates, because this is not working.

Item Name:
Thematic PT
Item Version:

Primer Templates Club

Templates Club
Get an access to all 70 items designed and developed by Primer Templates team plus all the future items which will be released over the course of your club subscription.

Price starting from $54.00