Joomla Extension AS ArtSlider - Item Support

ok, i've read a bunch of comments, and read all about installing with quickstart for the template i've purchased. IT DOES NOT WORK!
I need a simple answer:
- while installing the AS article slider in position 3, i created the category slider, and 2 articles in it, configured the module exactly as shown in the documentation, enables, assigned to menus, tried with and without "read more" read line. but whatever i try and open the page, it keeps scrolling the circle as if it is loading, but never actually shows the articles.
thank you
the address is for my previous comment
Accordingly to your site code you do not have intro images in your articles.
We strongly recommend you to install this template using quick-start installation package, because the quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.

Regards, AS Team.
Item Name:
AS ArtSlider
Item Version:
Regular License
This item may be used for a single domain only.
Extended License

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