Joomla! Template 002032 - Item Support

Hello,
Please below is my earlier request:

Hello,
***I created another menu item "Vehicles" which I am hoping to use as my homepage but when I click on the default star to enable this menu item as default all the columns does not show and once I re-enable the menu item 'Home' then the columns on my new menu item now shows. Please could you suggest something.
I am using Xampp on my PC so I am not able to give you a URL. If you point me in the right direction I will figure it out.

My template is AS-002032.***

I need to put something else on the copyright line. How could I access it?

***I set this page as a default home page in the main menu, but it still does not work. I do not know why you keep on asking me to read the link you sent me because I have and still unable to get the menu item to show as my home page. once I return to re enable HOME menu item as default then my needed home page now shows the Blog-column-3

*** PLEASE TAKE A LOOK AT THE SITE TO SEE WHAT I AM DOING WRONG**

I have sent the ULR and login info via your questions email area.
Thanks for your help in advance
JR
Hello JRC1234561,
The info please put in the Special info area under your purchased items section of your ASS account.

Regards, AS Team.
!!
http://www.hot-socksleutenbach.de/demo.jpg
!!

the example above has a problem. on the phone, the image is not fully visible. you can not hide on the phone? in the example below it is not shown on the phone.
If is in the image text is not readable on the phone. The image is cut off left and right.
they need from me no URL. their demo shows the problem.

I have reversed in 2032 and 2036 in the picture. sorry!

!!
http://www.hot-socksleutenbach.de/demo.jpg
!!

Hello KONSTANZE1,
In case to help you we need to see your site, we can't help you by preview image only.

Regards, AS Team.
Hello,
you said to put the info on my purchase area. But the info above is meant for you to help me trouble shoot my issues. It has been a long time since I have requested your help but I am still at the same point. You promised to give some form of support. Please help.Please help in correcting the issues below. I only just need another I item as my home page and I have tried all Joomla documentations non is working :

***I created another menu item "Vehicles" which I am hoping to use as my homepage but when I click on the default star to enable this menu item as default all the columns does not show and once I re-enable the menu item 'Home' then the columns on my new menu item now shows. Please could you suggest something.
I am using Xampp on my PC so I am not able to give you a URL. If you point me in the right direction I will figure it out.

My template is AS-002032.***

I need to put something else on the copyright line. How could I access it?

***I set this page as a default home page in the main menu, but it still does not work. I do not know why you keep on asking me to read the link you sent me because I have and still unable to get the menu item to show as my home page. once I return to re enable HOME menu item as default then my needed home page now shows the Blog-column-3

*** PLEASE TAKE A LOOK AT THE SITE TO SEE WHAT I AM DOING WRONG**

I have sent the ULR and login info via your questions email area.
Thanks for your help in advance
JR
Hello JRC1234561,
The info you have to put in the Special info area as we requested, general questions and services goes to another department.

Regards, AS Team.
All I have been writing here are the issues I have with the template not letting me change the home page to another menu item. But you requested that I put some info some place which I did.

When I purchased the template I read that you will give me a great support. So now you have been sending me here and there just to assist in looking at the site and if possible help to set or direct me to what I should do to set a different item as my home page.

You've asked that I send you my URL: I have done it
You've asked that I put some info someplace else: I have
You asked that I send my request to your service area: I did with no response from you.

You should take a look to see the issues that arise once the home page is set to a different menu item and the old home item is unpublished.

So what will it take to help me with setting a different item as my home page? State the amount that you think this should cost me. I will pay. I paid for the template so if you had asked for a much high price for the template I would have paid it.

Money is an intangible item but your customer service is tangible because it is invaluable and not any amount stated for it could ever equal what you guys are doing.

I have sent you a login info earlier on. See what you could do with it to help out. The site is still at its rough stage. Once I have the home page set to my choice, the rest will be concluded.

Thanks for your time and thanks for what you are doing.
JRC
Hello JRC1234561,
We think there is some misunderstanding: are you interested in our customization services or technical support?
Our guys from customization services received only one request from you, it was regarding adding rows and they replayed to you.

For our support we always asking to provide us with an access to your Joomla admin panel, the info you have to place in the SPECIAL INFO AREA UNDER YOUR PURCHASED ITEMS SECTION OF YOUR AS ACCOUNT, you do not need to put it in some place else only to the SPECIAL INFO ARE . You don't need to send it to our customization services, because our services are not free, we will check your problem and let you know if it an be done by our support or you have to contact our services.



Regards, AS Team.
I never heard from your service team. And there is no misunderstanding from my end.
I have almost 15 communications requesting almost the same issue. You asked me to send you my URL: I did. Then in reply you asked that I communicate with your service team who never replied. Then again you wanted me to put my info on a customer page which has nothing to do with my template issue. But I complied. Still you have not tried to look at my concern.

Ok. This why I think the best thing may be that you name a price to help look at the site to see if there is anything that could be done about setting a new menu item for my home page and deleting the old home page.

I love the template and would not mind paying more for it. I have client waiting.

What I need done is something I have always done by myself working with other templates.
One will think it is not a big deal to create a different home page for a site on Joomla. This I have done trillion times but your template AS 002032 has me beat. I assigned a new menu item named "Vehicles" as default home page and as soon as I unpublish the old "Home" menu item, everything I have set up on the 'Vehicle' menu item disappears.( Blog Column-3). SO HOW MUCH?

Hello,
I have gone past wanting customization. All I need is help with being able to have the new Home page "Vehicles" done and the old home page deleted.
Thanks
JRC
Hello JRC1234561,
But how we can help you without access to your Joomla admin panel? We are asking you to put login details in the Special info area under your purchased items section of your AS account, do not put any description in this area just your username and password.

Regards, AS Team.
I have put in the special info area log in info
Thanks
JRC
Hello JRC1234561,
On your site you have multilingual menus, by default it is en-GB which had Featured articles menu type, we changed it to Category Blog and it works now as you requested.
You have just to assign some modules to this menu item as well change the type for all other multilingual menu items.

Regards, AS Team.
Hi,
I bought this template and now I have a question: are there any problems if joomla installed with different language from tamplate/simple data?

thanks,
bye
Hello SCARINCIOTTO,
The template sample data comes with English only, you can install any language after installing the quick-start package.

Regards, AS Team.
Hi,
after installed the simple data, do I have to install the modules?
Because the layout is the same of demo, but the links on top menu don't work (e.g. contacts, ...)

thanks,
bye bye
Hello SCARINCIOTTO,
If you installed this template using quick-start installation package you don't need to install any additional modules, you should have it exact like our demo preview, please see the template documentation for more info:
http://www.astemplates.com/joomla-template-documentation/109-002032

Regards, AS Team.
Hello,
Thanks for looking into the site issues. But I see that I now have the Menu item 'Vehicles' as the Home page as needed but the AS-ARTSlider is then missing on the page. I tried assigning the slider module to it but still will not show on the Menu item ' vehicle' page. Although it shows at the backend as enabled.

Please see if this could be corrected if you could take a look on the site.
The login info is still at the special info as you requested last time.

Thanks
JRC
Hello,
Actually what I have been unable to enable in the frontend are the ART-Slider and the search although these are showing on other pages they are not showing on the Menu Item 'Vehicles" page on the frontend.
Thanks for your help.
JRC
Hello JRC1234561,
It is because you have not assigned it to menu languages, please see how it is done for Main Menu (en-GB).

Regards, AS Team.
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Item Name:
002032
Author:
Downloads:
40582
Sales:
2498
Created:
2011-10-02
Updated:
2016-05-20
Item Version:
4.0.2
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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