Dear Sirs, I'm having a lot of trouble to install your template. Joomla installer tells me:
"
warning
JInstaller: Install: Failed to find the XML configuration file. "
How I can fix it?
AS Templates
POSTED: 2015-07-13
Hello ELENACCB,
Have you unzipped the package before instillation? In case to have your site looks exact like our demo preview you have to install it using quick-start installation package. After installing the package it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info: http://www.astemplates.com/joomla-template-documentation/157-002044
Hello again,
after much struggle, I managed to install the Quicktime template. Now appears installed on my Joomla control panel, however not seen in preview. The basic Joomla appears even activate as the default.
Can you help me? I do not know what to do.
I can assure you that, even though the facility is not easy, I have finally managed to complete all the steps correctly.
I have an image of the screen so they can see that I have successfully installed the sample data in the last step.
In any case, how do I fix it?
AS Templates
POSTED: 2015-07-13
Hello ELENACCB,
For checking this issue we need an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your As account.
Dear Sir or Madam,
I have purchased the premium of 002044 and installed it without samples. Now I can't manage to see any curved design as shown in your demo. It only appears at the bottom but not at the top. This was actually the reason for me to purchase that design since it really looks appropriate for my site.
Can you help me?
Kind regards,
Harald Lohmann
AS Templates
POSTED: 2015-07-15
Hello LOHMANN,
Our suggestion is to install it using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info: http://www.astemplates.com/joomla-template-documentation/157-002044
HI, it's me again.
I have learned to install sample data via quickinstall. But how do I install them on my site in order not to lose my files that are already online?
Regards,
Harald Lohmann
AS Templates
POSTED: 2015-07-15
Hello LOHMANN,
Sorry, there is no such option, you will need to create all of them again.
Hello, AS Team,
thank you for your quick response. I have learned now to set up all my files again, which is kind of exhausting and takes time but worth it since your template is really fitting my purpose.
Unfortunately, I have deleted one module that obviously was responsible for the curved line on the Home-Site - the wrapper-top.png. How do I install it again?
Thanks for your help and btw: is this the form of support that was granted for a year with the purchase or do you rather receive mails?
Soory, but I still have the problem mentioned before. The curved line as shown in your demo doesn't resemble the one I have on my site.
Here is a link to by site, still a lot to do, I know.
http://www.ajg.eu/neu4/index.php
And I have another question:
On my previous site I could manage to put new articles on home just be ticking it "featured". Your demo only has one featured article and I can't find the position in your demo file. How can I post articles on home showing picture and introduction with reading further button, but still being attached to different categories?
This can be seen on my previous site:
www.ajg.eu
Thanks for assisting me.
Regards,
Harald
AS Templates
POSTED: 2015-07-17
Hello LOHMANN,
You deleted almost everything after installing the quick-start package, it will not work like on our demo without the content. You can install the package one more time on some demo server or demo folder and then preview all settings, you can use it as documentation.
Dear Sirs,
thank you your for answer to my questions. I have managed to set featured articles on home as I requested.
And I have also installed a new demo-site to preview all the settings for documentation. I thought it might be a module to be responsible for the curved line (bg.wrapper.top.png) on the front page but it isn't. I have compared several settings to find out what article, module, plugin or whatever places this curved line on home but was successful so far. The worst solution for me would be to install everything again which would mean more than a day for several articles and categories. Therefor, I'd be grateful to find a solution that could avoid that-
btw: I receive your newsletter, but no notification of new comments although I checked the box below.
Regards,
Harald Lohmann
AS Templates
POSTED: 2015-07-20
Hello LOHMANN,
The bg.wrapper.top.png will be shown only inn case if you have some published modules in position 6 and the page class suffix is 'home', the class you have to set under the Home menu item -> Page Display tab -> Page class parameter.
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"
warning
JInstaller: Install: Failed to find the XML configuration file. "
How I can fix it?
Have you unzipped the package before instillation? In case to have your site looks exact like our demo preview you have to install it using quick-start installation package. After installing the package it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info:
http://www.astemplates.com/joomla-template-documentation/157-002044
Regards, AS Team.
View History
after much struggle, I managed to install the Quicktime template. Now appears installed on my Joomla control panel, however not seen in preview. The basic Joomla appears even activate as the default.
Can you help me? I do not know what to do.
It seems you forgot to install sample data during the Finalization step, please carefully read the template documentation:
http://www.astemplates.com/joomla-template-documentation/157-002044
Regards, AS Team.
View History
I have an image of the screen so they can see that I have successfully installed the sample data in the last step.
In any case, how do I fix it?
For checking this issue we need an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your As account.
Regards, AS Team.
View History
Thank You
View History
I have purchased the premium of 002044 and installed it without samples. Now I can't manage to see any curved design as shown in your demo. It only appears at the bottom but not at the top. This was actually the reason for me to purchase that design since it really looks appropriate for my site.
Can you help me?
Kind regards,
Harald Lohmann
Our suggestion is to install it using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info:
http://www.astemplates.com/joomla-template-documentation/157-002044
Regards, AS Team.
View History
I have learned to install sample data via quickinstall. But how do I install them on my site in order not to lose my files that are already online?
Regards,
Harald Lohmann
Sorry, there is no such option, you will need to create all of them again.
Regards, AS Team.
View History
thank you for your quick response. I have learned now to set up all my files again, which is kind of exhausting and takes time but worth it since your template is really fitting my purpose.
Unfortunately, I have deleted one module that obviously was responsible for the curved line on the Home-Site - the wrapper-top.png. How do I install it again?
Thanks for your help and btw: is this the form of support that was granted for a year with the purchase or do you rather receive mails?
Regards,
Harald Lohmann
View History
please delete my previous post. I have posted something on module position 6 and there it was.
Regards,
Harald Lohmann
View History
Here is a link to by site, still a lot to do, I know.
http://www.ajg.eu/neu4/index.php
And I have another question:
On my previous site I could manage to put new articles on home just be ticking it "featured". Your demo only has one featured article and I can't find the position in your demo file. How can I post articles on home showing picture and introduction with reading further button, but still being attached to different categories?
This can be seen on my previous site:
www.ajg.eu
Thanks for assisting me.
Regards,
Harald
You deleted almost everything after installing the quick-start package, it will not work like on our demo without the content. You can install the package one more time on some demo server or demo folder and then preview all settings, you can use it as documentation.
You have properly config your home page, please be sure it is set as Featured Menu Item Type, under Layout tab you have to set number of articles and columns, more info you can find here:
https://help.joomla.org/proxy/index.php?option=com_help&keyref=Help34:Menus_Menu_Item_Article_Featured
Regards, AS Team.
View History
where I change the title medicom
thanks
We do not see the title on your website, can you please provide us with exact url where we can see it?
Regards, AS Team.
View History
thank you your for answer to my questions. I have managed to set featured articles on home as I requested.
And I have also installed a new demo-site to preview all the settings for documentation. I thought it might be a module to be responsible for the curved line (bg.wrapper.top.png) on the front page but it isn't. I have compared several settings to find out what article, module, plugin or whatever places this curved line on home but was successful so far. The worst solution for me would be to install everything again which would mean more than a day for several articles and categories. Therefor, I'd be grateful to find a solution that could avoid that-
Regards,
Harald
View History
Regards,
Harald Lohmann
The bg.wrapper.top.png will be shown only inn case if you have some published modules in position 6 and the page class suffix is 'home', the class you have to set under the Home menu item -> Page Display tab -> Page class parameter.
Regards, AS Team.