Joomla! Template 002044 - Item Support

Hello ANASDISI,
You can check this issue in your server log file, sorry, it is not related to the template.

Regards, AS Team.
Thanks
Hi,

I bought the template AS002044 as a multiple license. The Quickstart folder I have unpacked and loaded on the server and installed with selection "Sample data" Unfortunately, the template is not displayed to me as it should. What should I do? The single license has folded, unfortunately this version is not :-( :-(

Regards,
Martina
Hello BACKOFFICE1,
Please be sure you installed the template sample data 002044, we think you installed just joomla sample data.

Regards, AS Team.
Hello AS Team,
I have selected the sample data. 2 times try, with both it did not work.

best regards,
Hello BACKOFFICE1,
For checking this issue we need an access to your server via cPanel provided to you by your hosting provider, the access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
Dear AS-Team,

I have a problem, when I present the site through mobile. Then content of the article is untidy and comes on top of each other.

For Example: Menu (Medical Courses--> Dentistry....> Implantology)

www.gic365.de

Many Thanks
Hello ANASDISI,
It is because you put content in the 'item-separator' section, put it out of the section.

<div class="row-fluid">
<div class="span6">
<div class="span6">
<div class="item-separator">
<div class="span6">
<div class="item-separator">
<div class="span6">
<div class="item-separator">
<div class="span6">
<div class="span6">
<div class="span6">
</div>

Regards, AS Team.
Dear As-Team,

Thank you very much.

How can I display Item in the fist column and others in the second column in the same article? What I have to do?

Thanks in advanced
Dear As Team,

I have solved the problem.

thanks very much

Team,
How can I change the typography for a different one, which has the template?
Hello AS,

After updating to 3.7.0 there are some problems.
At first i updated the plug-ins, after that Joomla.

All in the headmenu of the backend:
1) at opening an user by users
Warning
Error loading component: com_fields, component not found
2) menu
at opening every menu item in the dropdown list:
There has been a mistake.
1054 Unknown column 'client_id' in 'field list'
back to controlpanel
3) By opening extensions > modules:
Error
Unknown column 'client_id' in 'where clause'

For now i used my back-up, so everything is in the old state.
I am using now php 5.6.30. Can i update to php 7.0 ??

Please help.
Thanks in forward.
Best regards,
Grafiek
Hello GRAFIEK,
We are sorry, the upgrade is not related to the template, for any upgrade issue please ask for help Joomla community:
https://forum.joomla.org/

Regards, AS Team.
Hello AS Team,
can i get the bg.wrapper.top and bg.wrapper.bottom graphics and others in a higher resolution or as a vector? I would like to change the colors.
Best Regards
Michael
Hello MICHAEL2014,

Sorry we don't see 002044 item in your purchases. Make sure you use correct support page.

Regards, AS Team.
Hey,

I bought the template AS002044. I have not received full template files yet. Please send immediately because the term is chasing me.

Greetings,
Jacek1713
Hello JACEK1713,

You can download template under My Purchased Items in your AS Template account.

Regards, AS Team.
Hello,
I wish to show the ArtSlider caption on small resolution devices.
How do I do this?
Thanks,
Kevin
Hello KEVINWILLIAMBARRY,

Edit following code in media.980.css file

.cameraContents
{
...
}

Regards, AS Team.
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Item Name:
002044
Author:
Downloads:
14090
Sales:
1749
Created:
2012-11-21
Updated:
2016-11-14
Item Version:
3.1.1
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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