Joomla! Template 002046 - Item Support

Hi,
I use the template with joomla 3.3.6 002046
since yesterday my site is no longer visible.
I only see a blank page with this message:

"This XML file does not appear to have any style information associated with it. The document tree is shown below."

If I set another template, the site works.
aitarmi could solve please?
thanks

The website link is: www.radioesoterica.it
Hello SIRLANCILOT,
Try to reinstall the template, probably some template files were deleted or corrupted. Our suggestion is to install it using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.

Regards, AS Team.
**** SECOND REQUEST ****

Hi,

I am having a problem with the menus on a smart phone. When you click on a submenu item and, once on that page, try to navigate to a different page, the drop down menu does not wait long enough to make a selection. Can you take a look at the site nouvelle research.com on a smartphone? I am using an iPhone.
Hello TBRODERICK,
What is your site url please, which browser do you have on your iPhone and iPhone version?

Regards, AS Team.
Hello,

Hello, As Team,

i have a problem with the AS ArtSlider.
Ich purchased the Theme AS 002048 und installed with the QuickStart-Package.

But the ArtSlider doesn't work. I only see the circle.

Best Regards
Prince
Hello WEBPOSMASTER,
Just released a new release which fix this problem in the Joomla version 3.3.6. Please download the latest version from your AS account and reinstall the extension, or replace all files accordingly to our log page:
http://www.astemplates.com/joomla-template-news/170-002046

Regards, AS Team.
Hello as templates,
I purchased a theme last year(november) but i dont use it because i was sick and want to use that now.
The only problem is i dont see any button where can i download this release.
Best regards
Webposmater
Hello WEBPOSMASTER,
The item you can download from 'My Purchased Items' section of your AS Template account. Please click on the URL below or copy it to your browser's address bar and use your assigned username and password to access your AS Template account:
URL: http://astemplates.com/signin


Regards, AS Team.
Hallo AS,

On wich way i can update (to) 1.5.0? How i become that files?

Best Regads,
Grafiek
Hello GRAFIEK,
You have to download the latest version from your AS account and update files accordingly to the following page:
http://www.astemplates.com/joomla-template-documentation/170-002046

Or you can upload all template package (not quick-start) on your server via FTP, if you did any changes please do not forget about backup.

Regards, AS Team.
Hello AS team,

We downloaded the latest version from our AS account and updated all files of version 1.4 to version 1.5 accordingly to the following page:
http://www.astemplates.com/joomla-template-documentation/170-002046

Exeption the following css file:
css/tmpl.default.css

Within this css file (version 1.4) we made some changes.

Please can you send us the changed code (file: tmpl.default.css, version 1.5) to paste this code in our customized css file?

Many thanks,
Eugene
Hello GENI1964,
It was related to the Google map plugin, our suggestion is to put your css in the style.custom.css file, we never overriding this file.

Regards, AS Team.
hello,

in the slider the heading of the module appears in two colors. Where can I change these colors?

Thank you for your reply.

regards
Hello NORRAM11,
What is your site url please, we have to see the problem.

Regards, AS Team.
Hello As Templates,

i just read today that my Expiration Date is 10 December 2014.

What are you meaning about this date?
can i post any question about a template or downlaod some update after this expiration date?

Thank you for your reply.

regards
Hello WEBPOSMASTER,
The license grants you access to download the item/design for a period of 365 days after the date of purchase. During this period, the item/design will be upgraded regularly and your license grants you permission to download these upgrades. After your license expires, you may continue to use the templates your entitlements allow for, so the templates are not time-limited but you can't download the template anymore and receive our technical support.
For more info please see our terms of use:
http://www.astemplates.com/terms

Regards, AS Team.
The page is not yet available. Your looks the same on your demo page http://www.astemplates.com/itempreview/170
The Slider is the word "Legal" in orange and the word "Advice" in gray. The gray color I want to change. In which the file is changed.

regards

norram
Hello NORRAM11,
The color you can change using the Slider Basic Options -> 2nd Word Color parameter, here you can see all available slider parameters:
http://www.astemplates.com/joomla-template-documentation/170-89-modules-configuration#asartslider

Regards, AS Team.
Hey!
What exaclty is the Premium Version? Is it obtained with the Regular Licence($24.00)? Also, does the Regular Licence provided with the quickstart zip?

Thank you,
Tom
Hello TOMKARAG,
The difference between the premium and free versions you can see here:
http://www.astemplates.com/joomla-template-details/170-002046

Yes, the regular license provided with quick-start package.

Regards, AS Team.
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Item Name:
002046
Author:
Downloads:
12278
Created:
2013-02-24
Updated:
2016-06-09
Item Version:
2.0.0
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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