Joomla! Template 002047 - Item Support

yes, i have tried more time to install the quick-start installation package but not reach at the end.
can you send me an email, i will send you a screenshot.
It seems you are trying to install it on your localhost, we think you have to increase PHP memory limit and execution time on your localhost. In the php.ini file please find and increase values for memory_limit and max_execution_time parameters.
Before a new installation please delete all files from the previous.

Regards, AS Team.

My website is and i have with this template (as002047). I am using joomla 3 and virtuemart 3. When I want to add a product to the cart, the cart is always empty and i cant see the product in the cart.

Could you like to me with this problem?

Thank you
We are sorry, we are providing support to our premium versions only, thank you for understanding.

Regards, AS Team.

I'm experiencing some problems with this template version 2.00 for J3x. I have done the quick installation on two different servers and its on both the same issues. I have made screenshots for better explanation. You can find them here:

Screenshot 03 and 04 comparing my installation (left) and your demo (right) and were taken in same browser and same windows size. Beside i have checked also in different browser and it appears to be exactly same problems.

1. I suppose this is some misconfiguration within your quick installation package but the template installation is shown with an old version (1.00) and old date (2013-11-03)

2. Virtuemart-aio component is not being found. If i click under extensions on virtuemart-aio it shows an error page.

3+4. Products are either shown squeezed in category view (#2) or enlarged in normal category view where only 3 products instead of 4 being showed.

Thanks for looking things up and getting back.


Download latest version and check it now.

2. Read this article :

Regards, AS Team.
Hello AS Team

many thanks for your fast action and solving the issues.

Installed the new version and all works like a charm now.

Thanks and Regards
Hi, I bought the Extend license (54$) of the template 002047 several months ago (about september last year) and I have a big problem beacause I have lost the template and I have tried to get this update and I can´t because the license has expired for only some days. I would be very greatful if you can send me this uptate. My dates of the purchase are:

Username: Cecivizbe

Best regard
The license grants you access to download the item/design for a period of 365 days after the date of purchase. The info you can find on the following page:

To receive an update you have to extend your license, you can do it from your AS account.

Regards, AS Team.
Salve ho acquistato il template TEMPLATE 002.047 il mio sito è vorrei però che il template venga installato identica alla demo cosi da poter cambiare solo le immagini ed altro.... sono alle prime armi Grazie come posso procedere?
We re sorry, we do not see this template under you purchased items, also please ask your questions in English.

Regards, AS Team.
good morning I bought T his template : http : // , I would install it identical to the demo with the same images and more . how can I proceed ?
thank you
It seems you would like to ask your question regarding purchased item 002044:

for any questions regarding the item 002044 please use the following comments page:

Regards, AS Team.

All content in the AS ArtSlider are in CAPITAL LETTERS. How do I make it show the way I input them?Also, how can I change the font face?
Everything should be done by editing css files only.
You can easy determinate the file which should be changed and the css class by installing and using Mozilla or Opera Fireblug plugin:

Or you can create your own css and put it in the style.custom.css file.

Regards, AS Team.

1st problem: when I enter virtuemart configuration I get a message: Error
vmError: Warning, the Safe Path is not accessible (does not exist or no permission), for safety reasons it is very important to create a folder in a path not accessible by an URL or unguessable name,.....

2nd problem: when try to edit shop information (under section "shop") I get error message:
vmError: Save failed with the following error: Username in use.
For the first problem please see the following article:

Regarding the second issue, it seems you have two registered users with the same email, please check and delete/edit one of them.

Regards, AS Team.

I installed the quickstart of this template, everything works fine except the pop up. For instance acymailingsqueezepage is not working there and the developer said it could a software issue
Can you please provide us with more info? Also can you let us know your site url and the page where we can see the problem?

Regards, AS Team.
The site url is The page where this squeezepage is expected to pop up is MY CART. Let me know if you need other details
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