Joomla! Template 002047 - Item Support

Hello WARRICKVDH1,
We are sorry, your license for downloading the item is expired, the license grants you access to download the item/design for a period of 365 days after the date of purchase. For more info please see our terms of use, paragraph 3:
https://www.astemplates.com/terms

Regards, AS Team.
Good day! I purchased item 002047 - Regular License. Everything was great. And suddenly on the main page the slider was gone. I really need Your help. Is there any way you can help me?
Hello LESSISTRATA,
What is your website url please?

Regards, AS Team.
Dear,
I made the purchase by mistake of this template 002047, whereas what I wanted was the template 002044. I do not mind having paid more expensive, but I would like to download the 002044 template instead of this, would that be possible? Thanks and apologies for the inconvenience!
Hello MARCOAGV,
Just replaced it for you, please check your account.

Regards, AS Team.
Hello,

is there a way I can use the quickstart pack (which I have bought) if Joomla is already installed?

I'm building the site on an internal host of our web hosting

https://garnet.sviluppo.host/

But i can not open the \index.php for a classical joomla installation.
Joomla is already provided as pre installed from the host

Thanks
Hello SONIAJANOS,
We are sorry, there is no such option.

Regards, AS Team.
Hello,
I purchased the 002047 and installed it to host.
1-) The main menu has been duplicated after a while up and down
2-) When clicking the chart, it gives the error "HTTP ERROR 500"

thanks, AS Team
Hello OMERHAYYAM,
Can you please provide us with an access to your Joomla admin panel? Thank you.

Regards, AS Team.
Hello OMERHAYYAM,
The menu is fixed, sorry not quite understand your question regarding chart, can you please provide us with more info?

Regards, AS Team.
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Item Name:
002047
Author:
Downloads:
4744
Sales:
1248
Created:
2013-03-14
Updated:
2020-01-10
Item Version:
3.2.0
Supported Joomla:
Joomla 3 Product
$34.00
Regular License
This item may be used for a single domain only.
$51.00
Extended License

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