Joomla! Template 002049 - Item Support

http://shop.hanseatic-music-group.com

when you click on a product to buy it, the pop up window "The product which added to your cart" does not appear.

Regards, Tom Hendrics
http://shop.hanseatic-music-group.com

Next problem: when you click on a product and after that description, the description window ist white and the font is white, too. so you can read nothing. The font should be grey.

Regards, Tom Hendrics
Hello TOMHENDRICS,

We have to see particular page with the issue on it, not link to your home page.


Regards, AS Team.


Here is the link:

http://shop.hanseatic-music-group.com/shop/musik-downloads/ricky-stoute-king-of-the-world-detail

Regards, Tom Hendrics
Please notify that we have installed a second language (german). Maby the issue is coused by the multilingual functionality. Is the template not multilingual ready?

Regards, Tom Hendrics
Hello TOMHENDRICS,

If you use this link it working fine :

http://shop.hanseatic-music-group.com/en/shop/musik-downloads/ricky-stoute-king-of-the-world-detail

So, there are same conflict with using multilingual function. Sorry, this question is not related to template.


Regards, AS Team.
Sorry, but what's that for an answer from a support?
It is obvious to use a template with multilingual languages.
Virtuemart is also provided with multilingual languages. In your product description you also say with no word, that your Template is not working with multilingual languages. You have sold us the template included Virtuemart installation. We have installed the template via the Quick Start Package, as you seem to suggest. In this respect it is your job to resolve these conflicts, not ours. Otherwise your template is completely unusable for professional purposes.

We expect professional support!
Please fix the errors that occurred shortly and let us know about.

Regards, Tom Hendrics
Hello TOMHENDRICS,

Sorry, this issue related to Joomla multilingual configuration. We don't able support third party extensions for free.

For customization services please use following page : http://www.astemplates.com/customservices

Thank you for understanding.

Regards, AS Team.
I think it is a problem with the jquery, did you check this issue? Everything works in english (also the popup-box of the shopping cart), but the only thing that does not work in german is the popup-box when you add a product in the cart.
Dear Support,

we wait for an answer!

Regards,
Tom Hendrics
Hello TOMHENDRICS,

For customization services please use following page : http://www.astemplates.com/customservices


Regards, AS Team.
Hello,
I want to ask how the page http://www.astemplates.com/itempreview/180 the module "Welcome" to the right of the slider. Where can I how to set the width on the demo page to 548 px?
What is the file?
Greeting norram
Hello NORRAM11,
Have you installed this template using quick-start installation package?
What is your site url please?

Regards, AS Team.
No, I only have the template joomla installed under 2.5.9. The site is not online yet.

Regards norram
Hello NORRAM11,
Please install the template using quick-start installation package, the VirtueMart template is not easy for manual configuration, after installing the quick-start package your site will look exact like our demo preview page and you will be able to change any content in minutes, as well we will be able to help you in case of any problems.
If you don't want some content for your client you can just delete it.

Regards, AS Team.
Hello and thanks,
I have now installed with quick-start package installation and template AS2049 enabled. Unfortunately, I see no difference from my first Insatllation. When I insert a module "Custom" this goes over the entire width of the page.

Regards norram
Hello,
when I examine the page with Firebug in Firefox I see the "<div class = row3col2" the following: # header row3col2 in / as2049 (line 719) "font-size 12px" and "width: auto". This should be 548px. But I can not find the file where I can change this. The specification can be seen only in the "Embedded styles."
Hello NORRAM11,
You can rewrite it in tmpl.custom.css file, just put the following:

#header row3col2
{
width: 548px;
}

Regards, AS Team.
Sorry,

here is my tmpl.custom.css . If I follow their instructions , it does not work well.



************************************************** **************************** /
/ *
/ * Designed by ' AS Designing '
/ * Web: http://www.asdesigning.com
/ * Web: http://www.astemplates.com
/ * License : Commercial ASDE
/ *
/ ************************************************* ************************************* /



# vm_cart_currency
{
    float: left;
    margin-bottom: 30px ;
    width: 100% ;
    border-bottom : 1px solid # eee ;
}

# vm_cart_currency . vmcart_left
{
    float: left;
    width: 50% ;
}

# vm_cart_currency . currency_right
{
    float: right ;
    width: 50% ;
}

. top1 {margin: 1px 0 0; }
. top2 {margin: 2px 0 0; }
. top3 {margin: 3px 0 0; }
. top4 {margin: 4px 0 0; }
. top5 {margin: 5px 0 0; }
. top10 {margin : 10px 0 0; }
. top20 {margin: 20px 0 0; }
. TOP30 {margin: 30px 0 0; }
. top40 {margin: 40px 0 0; }
. top50 {margin: 50px 0 0; }

. bottom1 { margin: 0 0 1px ;}
. bottom2 { margin: 0 0 2px ;}
. bottom3 { margin: 0 0 3px ;}
. bottom4 { margin: 0 0 4px ;}
. bottom5 { margin: 0 0 5px ;}
. bottom10 { margin: 0 0 10px ;}
. bottom20 { margin: 0 0 20px ;}
. bottom30 { margin: 0 0 30px ;}
. bottom40 { margin: 0 0 40px ;}


. width50
{
    width: 50% ;
}

. width20
{
    width : 20%;
}

. width50
{
    width: 50% ;
}

floatleft .
{
    float: left;
}

float right .
{
    float: right ;
}

. opened
{
    display: block;
}

. closed
{
    display: none;

header row3col2
{
width: 548px;
}


Hello NORRAM11,
In case to help you we need an access to your admin panel.

Regards, AS Team.
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Item Name:
002049
Author:
Downloads:
2401
Sales:
767
Created:
2013-04-18
Updated:
2016-06-02
Item Version:
3.0.0
$34.00
Regular License
This item may be used for a single domain only.
$51.00
Extended License

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