Joomla! Template 002051 - Item Support


I have child products e.g. color, size etc, and therefore can only show product name, image and price when clicking on the menu item (= product category). Please compare my live site with the old template, with my new site (not yet live)

For some reason, when clicking on menu item (= product category) the products show up below each other. It should be four products next to each other in each line. I caused this myself but cannot find out what I did. Can you tell me how to rectify this?

Hello GCARNE01,

Did you use quickstart installation package? Did you made any changes in the code? Looks like some files is missing (for example vm-ltr-site.css).

Regards, AS Team.
I have the quickstart as a separate system for reference purposes,clean and unchanged including sample data, and I installed the along with all extensions onto my existing system which is an upgrade from Joomla 2.5 to 3.5 (not yet live). There was one extension which resulted in an error and could not be installed, I think it was

Are there missing files that I can just copy over from the quickstart system? There is no file called in neither the quickstart system, nor in my upgraded system.
Hello GCARNE01,
You are definitely missed some files during manual installation, or you have incompatible components/plugins/extensions versions.
It will be much easier for you to install quick-start package and use it for your site, manual installation will take a lot of your time.

Or you can always ask for our installation services:

Regards, AS Team.
I cannot possibly use the quickstart for an existing system with tons VirtueMart stuff (products, payment methods, customer orders etc. etc. etc.) which would then be lost. If there are files missing in the, then what is the purpose of that install? That would mean that the package is faulty. One further thing that I just discovered is that when I display the product details, there are no boxes for sizes, colours etc. as there should be.

As for incompatible plugins, I have disabled most of my plugins and will install new plugins as I need them, but for now they are disabled and should not disturb anything. Besides, I do not have and plugins active related to the frontend.

I have used the old as002051 for almost two years and all I want is to use the new as002051 in my upgraded system and that without having to use your installation servies.
Hello GCARNE01,
The file does not have any components, plugins/extensions. If you installing all components/plugins manually you have properly config them, it is very difficult without huge experience, but it is very easy to install quick-start package and then uninstall/delete unnecessary stuff like products, payment methods, customer orders, articles etc. etc. etc.

Regards, AS Team.
i try to install quickstart for version 002051 , i wait the upload and then is show me this :

"The requested page can't be found.
An error has occurred while processing your request.

You may not be able to visit this page because of:

an out-of-date bookmark/favourite
a mistyped address
a search engine that has an out-of-date listing for this site
you have no access to this page
Go to the Home Page

Home Page

If difficulties persist, please contact the System Administrator of this site and report the error below.

404 Component not found."
why happen that ?
thank you
Hello SOFFAZ88,
The quick-start package should be installed like regular Joomla installation plus sample data, for more info please see the template documentation:

Regards, AS Team.

I have a problem with install as002051_quickstart. Look:

please help!!!
For checking this issue we need an access to your server via cPanel, the access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
It seems you are using PHP version 7, the VirtueMart component is not compatible yet with PHP version 7, our suggestion is to use PHP version 5.5

Regards, AS Team.
Yes, solucionado.

is version 5.5. Gracias!
I have purchased your template last year and today I renewed it.

I found that your latest version has removed glitches which was there in last year template.

http://...../index.php/cart Last year your url looked like this but this year it is.

http://...../index.php/my-cart/cart - correct one.

But in last year template if we click on product details the show cart does not take to my-cart but to product display page.

Which codes need to be updated to correct these. I can change that file

To make it more simple...

My site is

The problem is with 'show cart'

When I click 'show cart' popup menu it should function just like 'my-cart' menu. MY-CART menu as you know directly takes to the sale page.

I changed the padded.php file there adding my-cart.

It then works in front page but on other pages it never takes to MY-CART pages.

Concluding wherever there is this menu 'show-cart' it should directly take to 'my-cart' menu. Then our problem gets solved.

Sorry, we are not understanding your problem. My cart menu redirect to Shopping cart area, where user can see and edit all products in the shopping basket, select shipping method, and after that going to Check Out and follow registration steps.

Regards, AS Team.
Go to my site

or your own replica site.

Both works same. So you can work on any site for checking purpose.

You need to practically work on the site by clicking.

Click on 'Add to Cart' and then 'show-cart' popup.

Note the page.

Next click on MY-CART' see the page that it goes.

The pages are different.

We like the MY-CART' page only.


Did you made any updates?

Regards, AS Team.
No upadates made. Today I downloaded you template which does not have those mistake.

You have made updates to your joomla template somewhere in August 2015 while I have the template downloaded on May 2015.

If you can update the files you have changed from May 2015 to August 2015 I can include those files.
Could not connect to the database. Connector returned number: Could not connect to MySQL.

Why is your template not installing?

We will check this issue asap.

Regards, AS Team.
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