Hello, I am a beginner with web pages and spent lot of time to upload a template on Joomla 3.6.5, so first I thought that the reason I can t upload it maybe because is a free template. So I decided to buy it in order to not have more troubles.
After payment I downloaded it from Download area. When I try to upload it in Joomla, it unzips in more parts. I have seen videos in Youtube, where seem so easy to upload a new template. Can you please tell me what can be the trouble I have with this template. Maybe is not for Joomla 3.6.5 ? Did I buy a wrong template?. Can it be updated if is not suitable?. I much appreciate your answer, is too much time wasting for me and any good answer will be welcomed.
Thank you,
AS Templates
POSTED: 2017-03-15
Hello 1MINCIUNA,
Our suggestion is to install it using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, it cannot be installed over the existing Joomla installation, here you can find some more info: https://www.astemplates.com/joomla-template-documentation/188-002051
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We are sorry, due to jquery conflict virtuemart removed this option in one of the latest versions.
Regards, AS Team.
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After payment I downloaded it from Download area. When I try to upload it in Joomla, it unzips in more parts. I have seen videos in Youtube, where seem so easy to upload a new template. Can you please tell me what can be the trouble I have with this template. Maybe is not for Joomla 3.6.5 ? Did I buy a wrong template?. Can it be updated if is not suitable?. I much appreciate your answer, is too much time wasting for me and any good answer will be welcomed.
Thank you,
Our suggestion is to install it using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, it cannot be installed over the existing Joomla installation, here you can find some more info: https://www.astemplates.com/joomla-template-documentation/188-002051
Regards, AS Team.
View History
What is the page url where we can see the issue?
Regards, AS Team.