Joomla! Template 002056 - Item Support

Hello CAROHT15,

Please provide us with an access to Joomla Admin panel via Special Info textbox in your As Template account.

Regards, AS Team.
Hello, I sent the information that you know via special Info textbox

thank you
Hello CAROHT15,
We are sorry, we do not see the access info, please check.

Regards, AS Team.
hello. I have problem with this template. I did buy extended license.

FIRST PROBLEM: When I put slideshow or custom module with image in position "as-position-5" it is not centered respectively left margin is to much to the left. Better to see screenshot:
http://test004.cekuj.net/images/sl2.png

SECOND PROBLEM: when I switch size of browser to smaller, simulating mobile device, the modules in position "as-position-5" go to be hidden. Where can I change setting for this behavior ?
screenshot: http://test004.cekuj.net/images/sl1.png

THIRD PROBLEM: There is not documentation for this template. I need at least a image with module positions and their names.

Thank you for fast response, because my client is waiting.

Lukas
Hello XXLDZXX,
What is your site url please? Have you installed it using quick-sart installation package? After installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info:
http://www.astemplates.com/joomla-template-documentation/205-002056

Regards, AS Team.
I have installed this template and I can't AS MENU like in the template. You can see that in my website (www.triajock.com).

I need to solve that because sub menus are not showing close to menu and this is confusing.

Thanks
Hi, I am trying to use this template on my site but ran into a problem with the form on the Single Contact menu item. If I switch templates to Beez the contact form shows up without changing any settings, but in A002056 it doesn't show. I am currently using the free version, which I know you don't want to spend a lot of support time on, but I don't want to purchase the premium if the contact form is broken. I saw your last update was supposed to fix a bug with showing the contact form, so I'm wondering if the bug may have resurfaced with a newer version of Joomla. I'm running the 3.4.4. Apart from this one issue, I'm extremely pleased with the template and its versatility. Very well done and my phone likes it too! Thanks for any help you can offer, even if it is just a promise of tech support to resolve the issue if I purchase, although I'm hoping you'll help me out with the free version if it is a resurfaced bug. jessicatrantham.com
Hello CHIQUITAR,
We are sorry, we are not able to provide support to our free items.
Thank You for understanding.

Regards, AS Team.
Hi. There seem to be a bug with AS menu.

After you click at the menu that has access level Guest, submenues are not shown in desktop mode when you move mouse over menu items. In mobile mode the whole hierarchy is displayed fine.

The problem is caused by $.browser being undefined. This causes crash when checking $.browser.msie when building menu.

Same problem also causes error in jquery.isotope.min.js when check $.browser.opera is done.

Reproduction steps:
1. Make a menu that has an item with submenu and an item that has Access = Guest.
2. Click on the Guest menu item. Try to move mouse over other item to see submenu -> you will get a java script error.
Hello OLGERDAN,
What is your site url please? In case to help you wee need to see this issue.

Regards, AS Team.
I have fixed it as suggested here: http://stackoverflow.com/a/17495060

So currently I don't have this bug live. But I can give you access to another environment where I can reproduce the error if you contact me privately.
Team,
I am currently using free version of AS002056 Template for my website. I have made some required changes in the temaplate as per my need of the website look and feel.

I am interested to remove the "Designed by AS Template" link from the footer, and if required I am ready to pay an appropriate fee for this.

Please provide me the information how I can remove this link from footer without making any alterations to the other files or content.

regards,
Team-NIC
Hello TEAMNIC,
For removing the copyright please contact us using the following page: http://www.astemplates.com/questions

Regards, AS Team.
I have a purchased version. I need to change the font in my main header (currently luckiest guy) I want to change it to Fredoka - a google font that is already in the template - it works for sub-items in the menu but not for the main menu headings - could you please advise?
Hello CHANTALCALAIS,
We are sorry, your license for our free support is expired 2014-11-18, you can extend it from your AS account.

Regards, AS Team.
I renewed my license - could you help me with my menu font now?
Hello CHANTALCALAIS,
For checking this issue we need an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
Ok it's done - also I would like to know how to remove grey background from featured article and have blank white background - thank you
Hello CHANTALCALAIS,
It seems you have cache enabled, please clear your browser cache or preview your site in another browser.

Regards, AS Team.
thanks, how about the grey background?
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Item Name:
002056
Author:
Downloads:
4948
Sales:
840
Created:
2013-10-01
Updated:
2016-04-18
Item Version:
2.0.0
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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